Terrain Park Attendant

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

About the role

The Terrain Park Attendant is responsible for maintaining a safe, clean, and enjoyable terrain park experience for guests. This position monitors park activity, educates guests on terrain park safety and etiquette, assists with terrain feature inspections, and helps maintain the overall appearance and functionality of the terrain park. The attendant serves as a positive ambassador for the resort while promoting a culture of safety and progression.

Responsibilities

• Monitor terrain park areas to promote safe guest behavior and adherence to resort policies.
• Educate guests on the Terrain Park Responsibility Code and Smart Style principles.
• Assist with opening, inspecting, and closing terrain park features daily.
• Report hazards, damage, maintenance concerns, incidents, and unsafe conditions to supervisors.
• Maintain fencing, signage, ropes, banners, and park boundaries.
• Perform light maintenance, snow work, and feature upkeep as directed.
• Communicate park conditions, closures, and operational updates to guests and team members.
• Respond appropriately to accidents and emergencies according to resort procedures.
• Assist with special events, competitions, camps, and promotional activities.
• Keep park entrances, exits, and work areas clean and professional in appearance.
• Interact positively with guests, providing excellent customer service and answering questions.
• Support the Terrain Park Crew and other Mountain Operations departments as needed.

Requirements

• Must be at least 18 years of age (or as required by resort policy).
• Intermediate or higher skiing or snowboarding ability.
• Ability to work outdoors in varying weather conditions.
• Strong communication and customer service skills.
• Ability to follow safety procedures and operational guidelines.
• Dependable, punctual, and capable of working independently.
• Ability to work weekends, holidays, evenings, and peak periods.

Preferred Qualifications

• Previous experience in terrain park operations or snow sports industry.
• First Aid/CPR certification.
• Knowledge of terrain park features and progression principles.
• Experience with guest service or outdoor recreation operations.

Physical Requirements

• Ability to stand, walk, ski, or snowboard for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work in cold, snowy, windy, and changing mountain weather conditions.
• Ability to bend, stoop, climb, shovel, and perform physically demanding outdoor tasks.
• Ability to travel across varied mountain terrain safely.

Work Environment

• Outdoor mountain environment with exposure to snow, ice, wind, cold temperatures, and changing weather conditions.
• Fast-paced operational setting requiring continual awareness of guest activity and safety conditions.
• Regular interaction with guests, ski patrol, lift operations, and other mountain departments.

Skills

• Safety Awareness
• Guest Service Excellence
• Communication Skills
• Teamwork and Collaboration
• Professionalism
• Problem Solving
• Situational Awareness
• Accountability

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

Pay

The expected pay range is $20.00/hr - $23.00/hr. Individual compensation decisions are based on a variety of factors.

Schedule

• Full Time and Part Time hours available.
• Winter Seasonal 2026/2027.
• Housing Availability: Yes.