Terrain Cafe | Doylestown | Service Assistant

Role Responsibilities

• Deliver food and beverages accurately, with an understanding of menu details.
• Assist with guest needs and relay questions or concerns to the appropriate team member.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of the dining room and proactively assist where needed.
• Keep kitchen expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware throughout the shift.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff at all times.
• Memorize table and seat numbers to aid in efficient service.
• Learn menu details, ingredients, and allergen protocols.
• Communicate guest concerns clearly to team leads.
• Assist FOH staff during high-volume periods.
• Help with opening and closing duties, including setting/resetting the dining room.

Role Qualifications

• Previous restaurant or food service experience preferred, but not necessary. This is an entry level position where anyone with a passion for details will thrive.
• Polished, professional appearance with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills are important.
• Flexible availability preferred—may include mornings, evenings, weekends, and select holidays.
• Physically able to: Stand and walk for extended periods; Bend, reach, lift up to 50 lbs.; Work in a dynamic, fast-paced environment.

The Perks

• Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement.
• Join a distinctive garden-to-table restaurant rooted in craftsmanship offering thoughtful seasonal menus.
• Warm, welcoming spaces supported by a collaborative, hospitality-focused team culture.
• Employee perks, discounts & benefits across URBN brands.

Benefits

Eligible full-time employees enjoy access to URBN’s competitive benefits package, including:

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) with retirement savings plans

Learn more: urbn.com/work-with-us/benefits