Terminal Supervisor/Manager (Norfolk, VA)

About the role

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.

As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose and Responsibilities

Responsible for safe, efficient, and scheduled train performance on assigned territory.

• Ensures annual rules classes are held for train service employees and verifies compliance with the rules by monitoring performance on a continuing basis.
• Provides support in investigating accidents and injuries to determine cause and minimize future occurrences.
• Plans the operation of local trains to provide required service to customers and fulfill service requirements.
• Requires a good working knowledge of safety and operating rules, train operations, FRA regulations, hazardous materials, labor agreements and corporate policies as well as Thoroughbred Yard Enterprise System (TYES), crew call, and other applications.
• Requires ability to operate track switches, couple cars, maneuvering onto and off of equipment, and perform work around freight trains.
• Develops, motivates, and trains employees who work in the assigned territory.

Requirements and Qualifications

Job Related Experience: Minimum Level: 1-2 years, Preferred Level: 3-5 years

Education: Preferred Level: Bachelor's Degree (BS), Preferred Majors: Business, Business - Transportation Operations / Logistics

• Technical Skills: Brio, Crewcall System, MS Outlook, MS Word/Word Processing, TYES
• Skills And Abilities: Communication Skills, Customer Service, Time Management, Decision Making, Developing Employees

Work Conditions

Environment: Outdoor/Field, Shift Work: Yes, On-Call: Yes, Weekend Work: Yes, Travel Required: 3-5 days per month