TERMINAL SUPERVISOR

About the role

Position Overview: The Terminal Supervisor assists with coordinating daily terminal operations to ensure freight is processed efficiently, routes are dispatched successfully, and customer service expectations are consistently met. This hands-on leadership role requires significant time on the warehouse floor, leading by example and helping develop drivers and warehouse personnel. Work Location: In person.

Responsibilities

• Support the Terminal Manager with daily terminal operations.
• Supervise warehouse associates and delivery drivers during assigned shifts.
• Assist with receiving, sorting, staging, and dispatching freight.
• Coordinate daily delivery routes and driver assignments.
• Monitor on-time departures and delivery performance.
• Identify and resolve operational issues quickly; escalate when appropriate.
• Coach employees on safety, productivity, and company procedures.
• Ensure compliance with DOT, OSHA, and AGL safety policies.
• Assist with employee onboarding and ongoing training.
• Maintain a clean, organized, and safe terminal environment.
• Monitor freight accuracy and help minimize damages and service failures.
• Communicate professionally with customers, drivers, and internal departments.
• Assist in achieving terminal performance and customer service goals.

Requirements

• High school diploma or equivalent required.
• Associate's degree or transportation/logistics education is a plus.
• 2+ years of experience in transportation, warehouse, logistics, or distribution operations.
• 2+ years of warehouse supervisor experience preferred.
• Previous supervisory or team lead experience preferred.
• Pool distribution, LTL, courier, final-mile, or delivery operations experience is a plus.

Skills

• Strong organizational and communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office.
• Transportation or warehouse management system experience preferred.
• Leads by example.
• Strong work ethic and positive attitude.
• Dependable and accountable.
• Enjoys coaching and developing employees.
• Makes sound decisions under pressure.
• Takes pride in delivering outstanding customer service.
• Committed to safety and operational discipline.
• Eager to grow into future leadership opportunities with AGL.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Schedule
• Career Advancement Opportunities
• Supportive, team-oriented work environment

Pay

From $60,000.00 per year