Terminal Manager

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution, customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts.

About the role

The Terminal Manager is responsible for being the backbone of our trucking operations and the connection between our fleet of owner-operators and our customers. This role will build lasting relationships with our drivers and customers that center around our core values.

Responsibilities

• Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
• Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
• Develop new business
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers
• Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management
• Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
• Facility Maintenance Background including Safety Inspections
• P&L Understanding and Analysis (GP / NOI/ NI)
• Servant Leadership Understanding and Mentoring Skills
• Electronic Log and HOS Experience
• Impromptu Problem Solving Skills in a Fast Paced Environment

Requirements

• HS diploma required, Bachelor’s degree in Business, Logistics, or related field preferred
• Alignment with ContainerPort Group’s purpose, brand promise and core values
• 5 years intermodal transportation management experience
• 3 years managing an owner-operator based fleet
• Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills are a must
• High degree of integrity and initiative
• Excellent management, communication, relationship building and networking skills
• Strong and proven operations background
• Computer skills including Microsoft Office Suite and Outlook

Benefits

• Competitive compensation
• Comprehensive Benefits package: Medical, Prescription, Dental, Vision
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility