Terminal Manager
About World Group
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver end‑to‑end supply chain and logistics solutions, backed by innovative technology that provides visibility and data like never before. Our industry‑leading products include ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution. Customers around the globe use the services of our family of brands—ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc.—to simplify supply chains and reliably move freight.
We move the world with people who care. Our award‑winning, industry‑recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing—join our World Group family today! www.worldgrouplogistics.com
About ContainerPort Group
ContainerPort Group (CPG®) is an award‑winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. Our safe and dependable fleet includes nearly 1,300 independent contract drivers, supported by a dedicated team of over 350 transportation experts. www.containerport.com
About This Role
ContainerPort Group, a World Group company, is seeking a dedicated, driven individual to join our family as a Terminal Manager for our growing terminal in Houston, TX. The Terminal Manager serves as the backbone of our trucking operations, connecting our fleet of owner‑operators with our customers and building lasting relationships that reflect our core values.
Duties and Responsibilities
- Provide leadership for the Fleet Manager, Customer Service, and Operations team members located in the terminal.
- Work closely with recruiting and driver experience teams on independent contractor acquisition and retention strategies.
- Develop new business and expand opportunities with the current customer base through relationship building with key account decision makers.
- Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet, and operations management.
- Uphold safety culture as a #1 priority, including facility maintenance and safety inspections.
- Understand and analyze P&L metrics (GP, NOI, NI).
- Demonstrate servant leadership, mentoring, and strong interpersonal skills.
- Utilize electronic log and HOS experience.
- Apply impromptu problem‑solving skills in a fast‑paced environment.
Education and Experience
- High school diploma required; Bachelor’s degree in Business, Logistics, or related field preferred.
- Alignment with ContainerPort Group’s purpose, brand promise, and core values.
- 5 years intermodal transportation management experience.
- 3 years managing an owner‑operator based fleet.
- Outstanding service performance, leadership, customer satisfaction, and owner‑operator recruiting skills.
- High degree of integrity and initiative.
- Excellent management, communication, relationship‑building, and networking skills.
- Strong and proven operations background.
- Proficiency with Microsoft Office Suite and Outlook.
Benefits/Perks
- Competitive compensation.
- Comprehensive benefits package: Medical, Prescription, Dental, Vision, Life, AD&D, & Disability insurance.
- Employee Assistance Program.
- Financial planning resources.
- 401(k) plan with up to 6% company match.
- Paid Time Off.
- Flexible work arrangements.
- Internal mobility & professional development opportunities.
- Tuition assistance.
- Bonus eligibility.