Terminal Manager

About the role

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You’ll see it in our commitment to our people, customers, and community. You’ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary: Manages and controls the freight operations of a local terminal. Assigns responsibilities and directs personnel to keep terminals operating efficiently.

Responsibilities

• Manages and coordinates terminal employee activities to provide effective and efficient operations.
• Investigates and resolves all complaints and discrepancies.
• Interviews and selects candidates and coaches employees.
• Enforces compliance with all organizational policies, procedures, and government regulations.
• Analyzes and reviews financial and operational reports to determine trends and increase profitability.
• Monitors and improves operational processes to enhance efficiency.
• Collaborates with cross-functional teams to align and review reporting needs.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate and comprehend the English language to perform job tasks, including conversing with co-workers and the public, understanding oral/written instructions and governmental regulations, responding to questions from management and government representatives, and accurately completing documents, reports, and records.
• Work Conditions and Physical Demands: Primarily office-based with frequent time spent on the dock and yard areas with exposure to seasonal weather conditions (heat, cold, rain, snow), loud noise levels, dust, and moving equipment such as forklifts, trucks, and trailers; requires frequent use of standard office equipment (computers, phones, related technology); requires ability to sit, stand, and walk for extended periods; must be able to climb stairs, move between dock and office areas, and occasionally assist with loading/unloading freight; may involve lifting, carrying, or moving materials up to 100 pounds when supporting dock operations; must have sufficient mobility to navigate the dock and yard safely, including stepping onto and off equipment, bending, stooping, and reaching as needed; ability to work extended hours, including nights, weekends, or holidays as business needs dictate; position requires flexibility to respond to operational issues outside of standard business hours; must consistently comply with all company and regulatory safety policies and procedures; adequate vision and hearing (with or without correction) to read, prepare, and communicate information; may require occasional travel between company facilities and ability to operate a motor vehicle.

Qualifications

• Preferred: Bachelor’s degree in business or a related field.
• Preferred: 5+ years of terminal operations experience.
• Preferred: Proficiency in Microsoft Office and transportation management applications.

Benefits

• Competitive compensation and great benefits.
• Opportunity to learn new skills and advance.
• Support from leadership and team from day one.
• Commitment to rewarding superior employee performance.
• Positive culture driven by core values – dignity and respect, customer‑first approach, safety, etc.
• Hundreds of terminals across the country and growing.