Terminal Manager

About the role

Has complete ownership and responsibility for fleet growth, facility upkeep, driver, and non-driver staff performance. Develop future leaders.

Responsibilities

• Effectively supervise and manage personnel to include interviewing, hiring qualified candidates, training, planning, assigning work, appraising performance, disciplining, addressing complaints, resolving problems.
• Meet deadlines, make decisions promptly, ensure timely and accurate response to various reports and communication with others.
• Lead and motivate direct reports by ensuring every team member understands their role and their personal impact to the organization.
• Conduct frequent coaching of direct reports and provide initiatives to assist in professional development opportunities.
• Evaluate Driver satisfaction, retention, and turnover; facilitate rapid solutions to driver questions and problems and serve as the primary channel of communication for drivers.
• Implement necessary changes to improve/increase productivity and driver retention.
• Utilize company and department reports in order to identify opportunities for improvement in all areas such as fleet productivity, equipment utilization etc.
• Collaborate with Shop department personnel to ensure the organization's needs are met regarding equipment availability.
• Attend driver recruiting events as needed.
• Travel to off-site locations as required for training and back-up assistance.
• Keep informed of company and department policies and procedures.
• Ensure facilities and grounds are properly maintained, cleaned, and repaired as needed to meet organization requirements and customer expectations.
• Provide executive management with recommendations regarding improvements within overall organization.
• Maintain cost control to maximize the organization's bottom-line profitability.
• Proactively work to assist others in achieving the organization's objectives.
• Receive and carry out instructions.
• Maintain regular and predictable attendance.