Terminal Clerk

Position Summary

This position supports the day-to-day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Load/image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Accept orders from customers and setup for dispatch
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Order office supplies
• Process payroll

Qualifications

• High school diploma or equivalent
• Basic knowledge of Microsoft Office