Temporary Worker, Technician I, Information Technology

Essential Duties And Responsibilities

• Provide in-house support for End Users
• Knowledge of operations and service delivery and the ability to manage critical situations with minimum supervision
• Resolution of user application and hardware issues
• Able to identify new/additional tasks and technology that improve employee experience
• Great understanding of Computers and Troubleshooting skills
• Ability to interact and work with vendors and escort them around a facility and instruct the vendor as to the actions that need to be taken regarding the purpose of their visit

Qualifications

• High School Diploma
• 0 – 3 years’ experience
• Ability to troubleshoot, diagnose, and resolve issues on PCs and 3rd party applications supported by Corporate Infrastructure and Security and engaging functional teams
• Strong personal skills in leadership, persuasion, and communication with all levels of the organization
• Detail-oriented, excellent written and verbal communication skills required
• Mechanical / Analytical skills
• Able to understand written or verbal instructions (in English) and effectively complete tasks accurately and independently