Temporary Tow Truck Driver

Responsibilities

• Safely operate company tow trucks without causing damage to vehicles in tow
• Perform pre and post trip inspections to ensure towed vehicles are not damaged
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements
• Collaborate with the IAA Dispatch Team and Tow Supervisor and be a positive influence
• Provide excellent customer service
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App
• Maintain towing equipment and accessories, perform daily inventory
• Keep flatbed free and clear of debris, clean up oil and residue to maintain a residue free deck
• Fuel trucks daily at end of shift
• Route planning and efficiency to maximize daily productivity
• Verify information on IAA Tow App to ensure accuracy of assignment including payment methods and required documents
• Verify title information when title pickup is required with the assigned vehicle and communicate any discrepancies with the IAA Dispatch Team
• Ensure all assigned tow jobs are completed on, or before, the due date
• Detail (thoroughly clean) vehicles to improve their appearance and enhance their value at auction, training provided
• Recover keys, license plates, and other information or objects from vehicles at the facility and store them in the appropriate locations at the branch
• Train for and operate a front-end loader to move vehicles and other equipment around the IAA facility
• Loading and unloading trucks as they deliver or pick up vehicles
• Ensure our equipment is fully functional, by performing routine inspections and basic maintenance and ensuring the safe operating condition of the loader
• Being responsible for lot inventory of vehicles and parts
• Imaging and recording vehicle information, performing vehicle improvements (i.e., shrink wrapping, etc.), and light maintenance in preparation for sale
• Remaining calm, alert, and actively avoiding potential safety hazards or situations that may cause damage to property while operating a front-end loader or other heavy equipment
• Constantly maintaining a safe work environment by immediately reporting any violations of company policy to a supervisor or manager

Qualifications

• Possess a valid Driver’s License
• Possess valid medical card
• Minimum 1-year towing / transport experience
• Willingness to work 12-14 hr. shifts including weekend and holidays (this role is overtime eligible)
• Must be attentive and drive with care
• Must possess route planning and efficiency skills
• Able to deal with hazards and obstructions when presented
• Customer service skills
• General mechanical knowledge of trucks and automobiles
• Detail oriented
• Excellent written and oral communication skills
• Must possess knowledge of vehicle drive trains to successfully tow salvage vehicles