Temporary Student Mail Center Assistant

About the role

The Temporary Student Mailroom Center Assistant supports daily mailroom operations by collecting, sorting, processing, and distributing incoming and outgoing mail. This role ensures that mail and packages are handled in accordance with applicable postal regulations while providing excellent customer service to students, faculty, staff, and other campus personnel.

Responsibilities

• Collects, sorts, processes, and distributes incoming mail and packages to appropriate offices, mailboxes, and/or designated pick-up counters.
• Affords assistance with logging and tracking incoming deliveries to ensure accurate recordkeeping and proper distribution.
• Prepares, bags, and processes outgoing mail according to all applicable postal regulations.
• Operates postage meter machines to weigh, stamp, and process outgoing mail and packages.
• Maintains records of metered, registered, and insured mail as required.
• Operates various mailing equipment and related software systems used in mail processing and tracking.
• Greets and assists students, faculty, staff, and other personnel utilizing mailroom services.
• Provides guidance on the most efficient and economical mailing methods and services available.
• May sell or distribute mailing supplies as needed.
• Ensures all mailroom procedures and postal regulations are followed at all times.
• Reports discrepancies, delivery issues, or concerns to appropriate personnel promptly.

Qualifications

• Strong organizational and time-management skills.
• Attention to detail and ability to handle confidential materials appropriately.
• Ability to provide courteous and professional customer service.
• Ability to operate basic office and mailing equipment or willingness to learn.

Work Conditions

• Work is performed in various student mailroom centers across campus.
• May require standing, lifting mail containers up to 50lbs, and handling packages.
• Ability to lift and move packages consistent with mailroom operations.

Work Schedule

Varies - Monday - Saturday 9 a.m. - 5 p.m. with approved overtime.

Work Arrangement

On-Campus: Teams that work on campus, in an office, or in a lab.

Requested Pay Rate

$16.50

Background Check

For position finalists, employment with the University will require successful completion of a background check.

Child Protection Clearances

The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment:

• PA State Police Criminal Record Check
• FBI Criminal Record Check
• PA Child Abuse History Clearance