Temporary Store Manager, Roosevelt Field

About the Role

Moncler is seeking a Temporary Store Manager for its Roosevelt Field boutique to provide leadership coverage for an approximately five‑month leave of absence beginning in December 2026. The manager will serve as the commercial and cultural leader of the boutique, accountable for business performance, exceptional client experiences, operational excellence, and the development of the store team. The role partners closely with Regional Leadership and cross‑functional teams to execute company priorities and represent the Moncler brand inside and outside the boutique.

Key Responsibilities

• Business Leadership: Lead overall store performance, achieving sales, profitability, productivity, client development, and operational objectives; execute store‑specific strategies with Regional Leadership; analyze KPIs, traffic, inventory performance, client trends, and market opportunities; drive performance across sales, conversion, UPT, CRM capture, productivity, repurchase rate, and inventory productivity; manage store expenses, payroll, and scheduling while maximizing productivity and profitability; maintain strong business continuity throughout the temporary assignment.
• Client Experience & Client Development: Champion the Moncler Client Promise and ensure the team delivers personalized luxury experiences; maintain a highly visible presence on the sales floor, coaching in the moment and engaging directly with clients and VIPs; build a culture of clienteling, networking, CRM excellence, and long‑term relationship development; partner with Client Relations and cross‑functional teams to execute events and activations; resolve escalated client situations with professionalism, empathy, and sound judgment.
• Leadership & Talent Development: Inspire, coach, and develop the store team, fostering accountability, collaboration, inclusion, and excellence; provide stability and continuity for the team; support recruitment, onboarding, development, and retention of luxury retail talent as needed; set clear expectations and deliver timely, specific feedback through regular coaching and performance conversations; continue existing development and succession plans with Regional Leadership and People & Organization; lead engaging daily briefings and team meetings that reinforce business priorities, product knowledge, company values, and recognition.
• Operations & Store Excellence: Ensure consistent execution of company policies, procedures, and standards across scheduling, payroll, inventory, cash handling, shipping and receiving, loss prevention, compliance, and after‑sales service; partner with Visual Merchandising to maintain exceptional presentation standards reflecting Moncler’s global brand image; safeguard company assets through strong operational controls and partnership with Operations and Asset Protection; identify opportunities to improve efficiency, inventory accuracy, productivity, and the overall client experience; support product launches, leadership visits, special projects, peak business periods, and regional priorities with exceptional execution.
• Cross‑Functional, Department Store & Brand Partnership: Build and maintain a strong partnership with department store leadership and key stakeholders, serving as the primary Moncler contact; navigate the leased department store environment, balancing Moncler standards with host‑store policies and procedures; collaborate with department store leadership to drive traffic, client engagement, visibility, and commercial performance; partner with Visual Merchandising to uphold global brand presentation standards; safeguard assets through operational controls and collaboration with Operations, Asset Protection, and department store partners; identify efficiency and productivity improvements; support product launches, leadership visits, special projects, peak periods, and regional priorities.

Qualifications

• Education: Bachelor’s degree preferred; relevant experience accepted in lieu of a degree.
• Experience: Minimum of five years of progressive luxury retail leadership experience, including managing a high‑volume store or comparable business. Prior Store Manager, Acting Store Manager, Assistant Store Manager, or comparable leadership experience strongly preferred.
• Core Skills and Attributes:
  • Demonstrated ability to step into an established team, quickly build credibility, and provide effective leadership and business continuity.
  • Strong commercial acumen with the ability to interpret KPIs, financial information, and client insights to drive results.
  • Expertise in luxury client experience, clienteling, CRM, and relationship development.
  • Proven ability to lead, coach, and develop high‑performing teams while fostering accountability and inclusion.
  • Strong operational judgment across inventory, compliance, asset protection, payroll, and scheduling.
  • Excellent communication, collaboration, and problem‑solving skills.
  • Adaptable, hands‑on, and results‑oriented, with the ability to quickly integrate into an established business and team.
  • Proficiency in Microsoft Office Suite, POS, CRM, inventory management, and other retail technology systems.
  • Ability to work a flexible retail schedule, including evenings, weekends, holidays, and peak business periods.
  • Commitment to the anticipated duration of the temporary assignment.

Compensation and Benefits

The estimated base salary range is $105,000 – $125,000 annually. The hired candidate will be eligible for a quarterly bonus and a comprehensive benefits package, including medical, dental, and vision coverage; short‑ and long‑term disability; paid parental leave; seven paid holidays; up to 120 hours of accrued paid vacation; four personal days; two community service days; employee discounts; and a retirement plan with an employer contribution.

Interview Process

• Initial Interview: Talent Acquisition and Development Director
• Business Partnership Interview: Director, People & Culture
• Human Resources Interview: Vice President, People & Organization
• Business Leadership Interview: Vice President, Retail
• Background Check: Final candidates will be subject to a background check in accordance with applicable laws.

Assignment Duration

This temporary Store Manager assignment is anticipated to begin in December 2026 and last approximately five months, with the actual duration subject to change based on business needs.