Assistant Store Manager

About the Role

Join the Claire’s team and drive sales while helping customers express themselves through the latest trends. This is an opportunity for those who thrive in a fast-paced retail environment, love engaging with customers, and are passionate about sales and leadership.

Responsibilities

• Take ownership of store sales by delivering outstanding customer experiences, upselling products, and implementing promotions to maximize revenue.
• Engage customers with enthusiasm and product knowledge to provide personalized styling advice and enhance their shopping journey.
• Become a trusted piercing specialist through our training program, ensuring a safe, fun, and professional experience for customers.
• Maintain operational excellence by ensuring inventory accuracy, handling transactions efficiently, and keeping the store visually appealing.
• Support and coach team members alongside the Store Manager to achieve sales goals and deliver top-notch customer service.
• Stay up-to-date with fashion trends and translate that knowledge into compelling product recommendations and styling tips.

Requirements

• Ability to conduct piercings with patience and empathy, particularly for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• High school diploma or equivalent, with a minimum of one year of retail management experience and at least one year of overall retail experience.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and merchandising the store.
• Strong verbal and written communication skills for effective interaction with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Passion for fashion and staying up-to-date with the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

Qualifications

• Sales-driven mindset with a focus on meeting and exceeding targets.
• Customer-centric approach with a passion for providing exceptional service.
• Self-motivated, organized, and capable of working independently when needed.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Driven team player with a positive attitude and willingness to learn.

Benefits

• Full-time employees are eligible for medical, dental, vision, employee assistance program, and life insurance.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.
• Bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave for full-time employees.
• Voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave for part-time employees in required states.

Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.