TEMPORARY Senior Program Specialist - Student Services

About the role

The Senior Program Specialist - Student Services at Clovis Community College is responsible for supporting a program in the Student Services division. This includes advising students, organizing workshops, and coordinating with external organizations to recruit potential participants.

Responsibilities

• Provides input in selecting, training, and providing day-to-day lead work guidance and direction to other program staff, tutors, and student aides.
• Schedules and monitors work for completeness, accuracy, and compliance with District, department, and legal/regulatory requirements and standards.
• Monitors workflow to ensure mandated deadlines are met in an optimal manner.
• Trains on work procedures and technical, program, legal, and regulatory requirements.
• Ensures a fair, open, and inclusive work environment.
• Supports current and potential students with understanding and completing matriculation requirements, applications, and meeting program requirements.
• Organizes and implements orientation activities, workshops, conferences, cultural experiences, and academic support/tutoring programs.
• Advises students on certificate, vocational, associate degree, and transfer programs and courses of study.
• Screens student needs for counselors and schedules student counseling appointments or provides referrals to other campus and community programs.
• Coordinates student access to multiple forms of student services and support, including providing accommodations for disabled students and access to educational and financial aid.
• Determines student initial and ongoing eligibility for programs or services; tracks student progress and adherence to program guidelines; updates student status and releases holds following established District policies and procedures.
• Identifies, targets, and recruits potential program participants; plans, schedules, and facilitates program activities to assist students with matriculation activities; provides information to students on college course offerings and prerequisites, majors, and transfers.
• Organizes and implements student leadership opportunities through student clubs, service learning, summer work study programs, student government, and leadership opportunities within the program.
• Oversees and participates in program tracking and data input, ensuring District, state, and federal guidelines are met; develops, maintains, and audits spreadsheets, databases, and reports; utilizes third-party portals and databases to research and track student information.
• Coordinates logistics of major programs and events, including liaising with event participants and securing vendors and sponsors; works with other campus departments and facilities; schedules locations, orders food, materials, and supplies; troubleshoots onsite, proactively resolving issues.
• Conducts studies and complex data analyses to evaluate the effectiveness of current programs; makes recommendations on program enhancements/service areas and may assist in assessing student area outcomes in applicable programs.
• Represents the District and participates in state and national program training and development and professional group meetings; stays abreast of new trends and innovations in the program and grant area.
• Maintains and purchases inventory and supplies.
• Collaborates with athletics to implement Intramural program, coordinate mascot appearances, and coordinate game management logistics including securing entertainment.

Requirements

Graduation from an accredited college or university with a bachelor's degree in education, psychology, communications, public relations, business administration, or another relevant field, and one year of closely related work experience in assigned student support services area; or an equivalent combination of training and experience.

Valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required for certain assignments.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.