Temporary Senior Manager, Creative Operations

Responsibilities

• Co-architect and implement scalable creative operations systems that streamline end-to-end workflows across design and marketing stakeholders.
• Lead the transformation of creative process maturity, establishing clear intake, prioritization, feedback loops, and measurement frameworks.
• Proactively identify and eliminate bottlenecks, inefficiencies, or redundancies in creative delivery.
• Own and manage creative production timelines, trafficking, and deliverables, rolling up sleeves to support execution.
• Serve as operational support to the in-house creative team, ensuring smooth daily execution while planning for long-term scale.
• Oversee the effective execution of creative productions, shoots, and events, and ensure maximum usage, creative asset production, and value is extracted from productions.
• Build and maintain robust capacity and resource planning models that align team bandwidth with business priorities.
• Partner with creative and marketing leads to forecast needs and adjust in real-time based on shifting demand.
• Develop and manage a flexible network of freelance talent, production vendors, and creative agencies to augment internal capabilities.
• Evaluate and implement right-fit partnership models based on creative complexity, speed, and scale.
• Partner with the Director on driving innovation in creative operations by identifying and piloting AI tools and automation solutions to improve output, speed, and quality.
• Stay ahead of emerging tech and trends to build a future-forward creative infrastructure.
• Support the Director with managing creative operations budget, including forecasting, vendor management, and spend accountability.
• Monitor cost efficiency and operational ROI across all creative workflows and tools.
• Act as a connective tissue between creative, channels, editorial, and finance - translating creative needs into operational plans.
• Champion transparency and alignment across teams through documentation, shared roadmaps, and reporting dashboards.
• Operate from a place of unified problem solving as opposed to creative protection. Your north stars are the business goals

Requirements

• 6+ years of experience working in an Creative Operations role in-house or at a creative agency
• Experience working in a fast-paced environment, especially on multiple brands at one time
• Strong understanding of different marketing platforms with regards to creative deliverables
• Budget management and optimization experience.
• Social Media and Digital first production expertise is highly desired.

Qualifications

• The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills
• Expert level communication and problem solving skills
• Leads as a team player, with the ability to manage projects aligned with cross-functional departmental goals
• Growth mindset ready to take on new challenges and opportunities as the marketing and editorial landscapes continue to evolve
• Must have the ability to thrive in ambiguity, viewing it as an opportunity to problem solve rather than a challenge
• Funny and positive attitude—can’t take the job too seriously!

Benefits

Annual salary range
$92,246 - $125,000 USD

Pay

Starting pay is determined based on a combination of factors which may include location/market, education, experience, skills, and other qualifications of the successful candidate. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, commissions, equity or sales incentives, if applicable.

Schedule

This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows.