Temporary Sales Support Assistant, KMGH
About the role
KMGH is seeking a Sales Support Assistant to support the sales team in executing advertising campaigns and providing exceptional customer service.
Responsibilities
- Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
- Inputs ads into the ad order system.
- Aids in collecting and composing ad copy, maintaining the account base, and ensuring high customer service.
- Collaborates with order entry, traffic, and layout teams to ensure clients' advertising schedules are met.
- Calculates and communicates rate packages to clients and prospects.
- Aids the Sales Manager on special projects, including production schedules, rate authorizations, and communications.
- Facilitates and processes sales presentations.
- Generates sales reports.
- Identifies and corrects billing errors or issues before the end of the month.
- Correctly inputs client billing adjustments within the same month as disputes are identified.
- Attends sales training and planning meetings.
- Researches and resolves account-related problems, leading to satisfactory conclusions for both the property and the customer.
- Handles daily general clerical tasks such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
- Arranges and distributes various advertising materials and sales reports to the appropriate areas in a timely manner.
- Provides exemplary customer assistance.
- Adheres to company policies and assigned standards of performance.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent required.
- Generally 2+ years of experience in administrative or sales support or a related field preferred.
What You'll Bring
- Strong customer service skills.
- The ability to read, analyze, and interpret sales demographics information and creative layouts.
- The ability to generate reports, business correspondence, and presentations.
- Effective communication skills and the capability to respond to questions from managers, colleagues, and customers.
- The ability to calculate figures related to the advertising rate packages.
- Proficiency in using Microsoft Office (Excel, Word, Outlook).
- The ability to learn new software programs such as ad order entry and customer relations management software.
- Good organizational skills and the ability to meet deadlines.
- The capability to work as a team player both internally and externally.
Where You'll Live, Work, and Play
Denver, Colorado, offers a vibrant city with a mix of urban sophistication and outdoor adventure. Known as the "Mile High City," Denver features 300 days of sunshine annually, making it ideal for exploring the nearby Rocky Mountains or enjoying the city's extensive network of parks and bike trails. The city boasts a thriving arts and culture scene, with world-class museums, galleries, and the renowned Denver Performing Arts Complex. Food lovers will appreciate Denver's diverse culinary landscape, from innovative farm-to-table restaurants to craft breweries that have made the city a beer destination. Sports fans can cheer on professional teams across all major leagues, while outdoor enthusiasts can ski, hike, or mountain bike within an hour's drive. With a growing tech scene, a strong economy, and neighborhoods ranging from historic to modern, Denver offers an exceptional quality of life that balances career opportunities with endless recreational possibilities.
Compensation Range
Hourly: $23.50 - $26.00
Additional Benefits
- Career path to grow professional experiences.
- Full medical, dental, and vision benefits, as well as certain other health and wellness benefits.
- Retail savings plan with company match.
- Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program.