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Jobs · Sales · New Jersey

Temporary Sales Administrative Assistant

HEI Hotels & Resorts · Jersey City, NJ · 1 mo ago
Sales$26–$28/hrFull-time

About Us

The Hyatt Regency on the Hudson, located in downtown Jersey City, sits on a beautiful pier overlooking the New York City skyline. Our hotel is one of the oldest in the area and has great guest stories and experiences to share. We are located in the business district of Jersey City, home to residents and many businesses. Hop on the Hudson Bergen Light Rail, located one block away, for a quick trip to our local Newport Center Mall, which features a variety of brand-name stores such as JC Penney, Macy’s, and Kohl’s, an AMC movie theatre, and a huge selection of food court attractions.

At the Hyatt Regency, we embrace our associates with the help of our company culture, HEI Loves. With HEI Loves, we offer amazing benefits to our team, and they get better each year. HEI appreciates and supports our individuality, and once you join our team, you become part of our family. If you don’t meet every single requirement of this job, we encourage you to still send in your information—you may be the perfect candidate for this or other roles within our organization. We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Responsibilities

  • Act as liaison between Sales Manager(s) and clients in the Sales Manager's absence.
  • Take booking inquiry information via phone and prepare proper paperwork.
  • Use various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memoranda, and other documents.
  • Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision-making skills to direct caller’s requests.
  • Accurately record messages for staff and distribute written messages to staff members in a timely manner.
  • Distribute documents to appropriate persons and locations to ensure prompt processing of time-sensitive information by hotel and supplier staff.
  • Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building.
  • Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes and file cabinets.
  • Handle individual reservations for VIP clients. Ensure all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
  • Organize, file, and retrieve documents in appropriate binders to maintain essential records used in department operation.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Requirements

  • Hotel experience preferred.
  • Basic administrative knowledge such as business letters, formats, and telephone etiquette.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.
  • Ability to access and accurately input information into a computer using Microsoft Office Suite.
  • Ability to follow written and verbal instructions.
  • Ability to stand and/or sit and continuously perform essential job functions for the duration of the shift with or without reasonable accommodation.
  • Ability to set up and maintain filing systems.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and the public.

Pay

Salary Range: $26.00 - $28.00 hourly. Tipped/service charge eligible: No. Discretionary performance bonus eligible: No.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for your physical, mental, and financial wellness, creating value in your most important investment—you!

  • Medical and dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance programs through EyeMed.
  • Vacation, sick, and holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) savings plan with matching funds.
  • Discounts through our 'YouDecide' and hotel room discount programs.

Specific details and eligibility of these programs vary by location and employment status.

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