TEMPORARY Recovery Case Manager (12 week assignment)

About the role

The Recovery Case Manager (RCM) will meet with clients regularly on a one-on-one basis. The RCM is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of a client’s aftercare. RCMs also assist clients with their outside needs (e.g., court hearings, application for unemployment benefits, FMLA).

Responsibilities

• Help hold clients accountable for their actions in the community and the completion of their work.
• Facilitate and provide timely documentation.
• Monitor compliance on client contracts, phone policy, and “buddy” relations.
• Ensure that all pertinent information is notated on RSS office board at shift change.
• Work in a fast-paced, dynamic environment.
• Communicate effectively in written, electronic, and oral form.
• Make sound decisions and/or find alternative solutions.
• Make weekly calls to the client’s family (more communication may be required). This communication will be logged in the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. Be prepared to discuss enabling, codependency, and/or Al-Anon.
• Schedule all calls and face-to-face meetings with family members and/or loved ones.
• Family calls are to be within the first 24 hours of admission.
• Referral calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly.
• Meet with clients at least once a week to monitor the treatment process.
• Responsible for executing step downs and discharges.
• Upload/delegate current ROIs and aftercare plans into EMR.
• Attend the following meetings: Morning Meeting, RCM Meeting, Supervision (when necessary), Safety Squad, and Quality Assurance.
• Client engagement is not limited to individual caseload.
• Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMR.

Requirements

• High school diploma or GED required.
• Extensive experience within the Mental Health and Substance Use Disorder industry.
• Time management skills and the ability to work on multiple projects simultaneously.
• Coordinate with all departments and oversee clients' stay at GMTC.
• Creation of an after-care plan that realistically meets the needs of the client.
• Vetting of client visitors and phone calls.
• Must meet and maintain all pre-employment requirements, including reference checks, applicable state and national background screening, 10-panel urine drug screen, DMV check, insurance (if applicable), and license/credential verifications.

About the company

Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.