Temporary Patient Care Rep

Responsibilities

• Provide friendly and professional support to patients.
• Answer incoming telephone calls and respond to general questions.
• Schedule and confirm patient appointments.
• Check patients in and out.
• Update patient demographic and insurance information.
• Collect and accurately process patient payments.
• Communicate with patients, medical staff, insurance providers, and other departments.
• Verify insurance coverage and process referrals as needed.
• Maintain accurate and confidential patient records.
• Receive and relay messages to clinical staff.
• Provide accurate and timely service in a fast‑paced environment.

Qualifications

• Demonstrate strong customer service and communication skills.
• Possess strong computer and organizational skills.
• Previous healthcare, medical‑office, receptionist, or customer‑service experience preferred.