Temporary Marketing Operations Specialist
Berklee College of Music · Boston, MA · 2 wk ago
Marketing$33–$45/hrPart-time
Essential Duties And Responsibilities
- Serve as a day-to-day power user of Salesforce Marketing Cloud (SFMC) and other marketing systems.
- Develop, test, launch, and document campaigns in SFMC (emails, landing pages, automations, audiences, journeys).
- Partner with marketing stakeholders to translate campaign goals into timely, well-executed journeys, automations, and processes.
- Manage project timelines, deliverables, and stakeholder communication to ensure alignment across teams and prevent bottlenecks.
- Ensure adherence to existing best practices for segmentation, content management, compliance, and data hygiene, while identifying areas for quick optimization.
- Identify opportunities for immediate workflow efficiencies and maintain clear documentation for operational procedures.
Required Skills And Experience
- Minimum three years of marketing experience, including at least one year of hands-on work with email marketing and marketing automation platforms (Salesforce Marketing Cloud strongly preferred).
- Salesforce Marketing Cloud Email Specialist certification or equivalent experience is a plus.
- Experience with Salesforce or other CRM platforms.
- Demonstrated critical thinking and sound judgment to assess challenges, troubleshoot technical issues, and make data-informed decisions.
- Strong project management (Asana) and organizational skills with experience working in an Agile environment; able to plan, track, and prioritize multiple projects while maintaining clear communication and accountability.
- Detail-oriented problem solver with a proactive approach to QA and process execution.
- Adaptable and flexible self-starter; thrives in a fast-paced environment and ramps up quickly to meet immediate business needs.
- Background in higher education or other B2C industry preferred.
Hiring Range For This Temporary Position
Salary range for this temporary position is $33-$45/hour; salary dependent on relevant experience and education.