Temporary - Lab Technical Assistant I - Foothills

Responsibilities

• Demonstrates respect and regard for all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Acts as a receptionist, greets patients, and answers telephone inquiries.
• Show commitment to patients by performing appropriate collections, testing, education, and providing informational support.
• Positively identifies each patient by soliciting the patient’s full name and date of birth, at a minimum, or by other acceptable identification defined by laboratory policy.
• Compares the patient’s given information against the armband (if applicable), medical record, and each requisition sheet before any procedure is performed.
• Performs blood collections by venipuncture and capillary methods for all age groups. Demonstrates competency with all phlebotomy equipment (i.e., Butterflies, syringes, needle device, lancet, transfer devices, etc.). Consistently performs blood collections using established laboratory procedures (i.e., proper patient identification, proper tube selection, etc.).
• Properly identifies and labels specimens in accordance with established laboratory procedures. Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures. Maintains acceptable specimen rejection rates. Properly utilizes laboratory information system (LIS) to enter laboratory orders for outpatients, nursing homes, outside providers, etc.
• Verifies that orders are correctly transcribed, and resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory for further clarification, and notifying supervisor of unresolved orders or order discrepancies. Receives, processes, prepares, and stabilizes specimens for both hospital laboratory testing and referral laboratory testing in a timely manner. Assumes responsibility and appropriately follows through on reference laboratory send-out specimens. Focuses on quality by ensuring that all work performed is accurate, complete, and performed within the time frames defined by the department.
• Tracks, locates, and investigates any delayed or missing specimens. Participates in detecting and documenting occurrences that deviate from defined procedures.
• Follows established methods and practices and demonstrates basic problem-solving skills. Meets department standards for productivity and quality.
• Maintains a safe, secure, and healthy work environment by adhering to organizational policies and procedures, federal, state, and local requirements, and professional standards.
• Transports specimens and supplies to and from surrounding locations using department vehicles. Maintains YRMC fleet safety clearance and performs basic maintenance checks on laboratory vehicles.
• Participates in departmental financial responsibilities through the appropriate use of supplies and materials and assists with inventory management. Maintains inventory, ordering, and ensures phlebotomy supplies are adequate and are within expiration date. Participates in department initiatives to reduce costs and improve service.
• Communicates effectively, courteously, and professionally with internal and external customers.
• Interacts with coworkers with an emphasis on teamwork and a focus on customer service.

Requirements

• HS Diploma/GED
• Fleet Safety