Temporary IT Service Desk Technician
NOCO Energy Corp. · Tonawanda, NY · 3 wk ago
On-siteInformation TechnologyFull-time
About the role
Join our team at Noco Family and contribute to innovative solutions in energy and heating systems. We are seeking individuals who are passionate about providing exceptional customer service and technical support.
Responsibilities
- Provide technical support and troubleshooting for residential and commercial customers
- Install and maintain geothermal systems
- Handle generator services and repairs
- Manage customer relationships and resolve issues efficiently
- Conduct home energy assessments and provide recommendations
- Offer guidance on solar energy solutions and propane management
Requirements
- High school diploma or equivalent
- Experience in HVAC, electrical, or related field preferred
- Strong problem-solving skills and customer service orientation
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
Qualifications
- Knowledge of residential and commercial heating and cooling systems
- Understanding of geothermal technology and its benefits
- Experience with generator maintenance and repair
- Proficiency in using diagnostic tools and equipment
Skills
- Excellent communication and interpersonal skills
- Technical aptitude and ability to troubleshoot complex issues
- Attention to detail and organizational skills
- Ability to work flexible hours including evenings and weekends
Benefits
- Competitive salary
- Health insurance coverage
- Employee discounts on products and services
- Professional development opportunities
- Flexible schedule options
Pay
Salary range: $40,000 - $50,000 annually
Schedule
Flexible schedule to accommodate your needs