Temporary Health Information Management Specialist I

About the role

Join Our Team and Keep Moving Forward with Breg! At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence. We are seeking a Temporary Health Information Management Specialist I to work in Phoenix, AZ or Albuquerque, NM.

Responsibilities

• Obtain medical records and supporting documentation.
• Proactively secure incomplete data for clean submission of claims using EMR access, technology support software, requests for information, and traditional medical record requests.
• Examine documents and determine proper placement within paper or electronic records.
• Utilize critical thinking within established guidelines to complete key responsibilities such as medical record retrieval, document labeling, and problem solving.
• Examine patients' medical records and verify patient identification.
• Perform pre‑scan validation of new claims and supporting documentation to ensure accuracy, timely processing, and revenue recognition.
• Work in Breg Claim System (BCS), using patient care documentation and uploaded claim documentation to resolve pending claims.
• Maintain high productivity while upholding accuracy and quality controls.
• Understand general medical necessity requirements as stated in the LCD policy article for Breg’s core products.
• Perform administrative tasks to ensure efficient office operations, including receiving paper claim documentation, scanning claims, handling mail and overnight shipping, faxes, copies, files, purchasing office supplies, and creating general correspondence.
• Maintain and ensure HIPAA compliance for patient medical records and personal health information.
• Meet daily, weekly, and monthly objectives for claim processing, revenue, and scorecard expectations.
• Promote Breg’s culture of accountability and exemplify its cultural beliefs.
• Contribute to the development of Health Information Management processes and procedures for continuous quality improvement.
• Assist and participate in process‑improvement activities as a subject‑matter expert.
• Support all other medical billing and collection tasks as required.
• May meet, greet, and assist patients, vendors, and visitors promptly, efficiently, and professionally.
• May maintain office supplies and equipment by anticipating supply needs.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in medical billing or HIM‑related duties.
• Previous medical records experience, including EMR navigation, general billing knowledge, CPT and ICD‑10 codes.
• Knowledge of standard medical terminology, basic human anatomy, orthopedic diagnoses, and medical record format, content, and documentation order.
• Knowledge of EMR systems and understanding of where various data points and clinical information are located.
• Proficiency with web browsers, internet search, Microsoft Outlook, Word, Excel, and PowerPoint.
• Technical competence and ability to learn new software and systems.
• Proficient in operating office machinery, telecommunications, and web‑based tools.
• Ability to perform routine and basic maintenance of scanning equipment (preferred).
• Ability to work in a fast‑paced environment while remaining calm and professional.
• Consistent attendance and punctuality.

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance (effective the first of the month after hire).
• Paid Time Off (PTO) and company‑paid holidays for work‑life balance.
• Opportunities for professional advancement and growth within the company.
• Commitment to diversity and inclusion as an Equal Employment Opportunity employer.

Pay

Salary range: $18.00 – $22.00 per hour. Actual compensation is based on experience, skills, location, and other factors. This role may also be eligible for a bonus.

Schedule

Work schedules may include variable start/end times outside of the company’s standard business hours of 8:00 a.m. – 5:00 p.m.