Temporary Front Desk
FirstService Residential · Miami-Dade County, FL · 2 wk ago
Administrative$17–$19/hrFull-time
Schedule: Tuesday through Saturday from 7AM to 3PM.
Pay: $17.00/hr - $19.00/hr
About the role
As a Front Desk Associate, you’ll work independently without direct supervision. You’ll need strong communication, telephone, and customer service skills, be detail-oriented, and able to multitask. Responsibilities include greeting residents, checking guests and service providers in/out, understanding and reacting to emergency response and access control procedures, monitoring electronic security control systems, and maintaining accurate daily logs, records, and forms.
Responsibilities
- Demonstrate excellent customer service, communication, and time management skills.
- Monitor Emergency Response System.
- Greet and direct Residents, guests, and invitees.
- Monitor and control Electronic Security Control Systems.
- Respond to emergency situations in a timely and efficient manner.
- Monitor and control access to the building.
- Maintain daily log, records, and forms.
- Resolve and follow-up on all complaints/issues.
- Maintain a safe and secure environment throughout the building/property(s).
- May be assigned other duties by the on-site property manager.
- Follow safety procedures and maintain a safe work environment.
- Other duties as required.
Qualifications
- High school diploma or equivalency preferred.
- College-level courses in business or hospitality preferred.
- Two (2) to three (3) years of business experience preferred.
- Computer literacy: command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication, and interpersonal skills required.
Physical Requirements
- Ability to lift 30–50 lbs.
- Work in an upright standing or sitting position for long periods of time.
- Handle, finger, grasp, and lift objects and packages.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/building as required to meet job functions.
- Complete all required forms.
- Ability to work extended hours and weekends based on project requirements.
- Ability to respond to emergencies in a timely manner.
Benefits
As a full-time associate, you will be eligible for full comprehensive benefits, including:
- Choice of multiple medical plans, dental, and vision.
- Time off benefits and paid holidays.
- 401k with company match.
Occasional travel may be required to attend training and other company functions.