Temporary Employment Specialist

About the role

Bethany Christian Services is a non-profit organization working across 29 states to support families, foster care and adoption, and refugees. The Employment Specialist position is rooted in our Christian mission to bring hope and make a lasting impact.

Responsibilities

• Administer accurate and timely client intake and assessment to assist with the completion of the Employment Services Plan, maintaining a documented log of contacts;
• Provide comprehensive case management to clients to encourage, motivate, and address barriers to employment opportunities, while also building relationships with community stakeholders;
• Establish and maintain relationships with local businesses to create job placement opportunities aligned with high-demand career clusters, ensuring relevant employment pathways for program participants;
• Collaborate with external training providers and educational institutions to develop skill-building workshops that meet employer requirements and equip clients for job success;
• Manage the intake process for new clients, conducting needs assessments, enrolling them in relevant workforce programs, and completing all necessary case documentation;
• Provide clients with training on job application processes, including resume creation, online application navigation, interview preparation, and follow-up procedures with potential employers and ensure clients are matched to roles that align with their skills and career goals;
• Track, compile, and analyze data on program activities, job placements, and training outcomes;
• Prepare reports to measure program success and identify improvement opportunities;
• Develop tools to evaluate the effectiveness of training and job placement initiatives, staying informed on industry trends to enhance program offerings;
• Collaborate with program staff, community partners, and stakeholders to align on objectives, resolve challenges, and provide comprehensive support to clients throughout the employment process;
• Effectively collaborate with the Program’s grant constituents, volunteers, and interns who assist in employment activities with the client;
• Effectively communicate job opportunities, utilizing the client's own network of connections as well as their own;
• Effectively work with clients to follow-up on any possible employment leads;
• Respond immediately to all job leads communicated by the job developer;
• Potentially partner with the job developer to address issues of on-going retention, while also communicating with the employer and update the job developer on all progress;
• If applicable to program, ensure appropriate preparation at job development meetings by providing a list of clients who are immediately ready to interview for jobs;
• Maintain client case files including eligibility, intake, assessment, progress and program required information;
• Maintain detailed and confidential case notes for each client, documenting progress, job placements, and other relevant interactions;
• Provide ongoing case management support to track client progress, troubleshoot issues, and adjust employment strategies as needed;
• Organize events such as job fairs, employer networking opportunities, and recognition ceremonies to support program goals and celebrate client achievements;
• Collect, record and report information as required to supervisor and colleagues in a timely manner;
• Proactively work to eliminate barriers to service accessibility by providing assistance in locating resources for childcare, transportation, interpreter, specific assistance fund and home management;
• May interpret and translate (or access translator) for interviews with employers, initial job training or retention needs, or meetings at community agencies, as needed;
• In some programs, may coordinate and communicate with DHHS Specialist regarding updated information;
• Collect, translate, and distribute information regarding employment, language, medical, legal, social services, housing, and other support services available in the local County and surrounding communities;
• Participate in team meetings;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

Requirements

• Bachelor’s degree in Business, Social Work, or equivalent field of study from an accredited college preferred;
• Prior work experience in community development, business and/or a child welfare agency in a social work capacity;
• Bilingual language speaking required for some programs;
• Excellent interpersonal skills with the ability to build trust and effective partnerships across varied populations;
• Must possess the ability to engage, and communicate effectively with a diverse group of individuals;
• Must possess excellent observation, and organizational skills;
• Excellent verbal and written communication skills;
• Demonstrated cross-cultural sensitivity;
• Highly motivated and able to work independently;
• Work well under pressure and adaptable to change;
• Able to collect and analyze date and information accurately;
• Must have an ability to work flexible work hours to include some evenings and weekends;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Qualifications

• We Invest in You:
• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul;
• Access to training, professional development, and career growth opportunities;
• Comprehensive health insurance (medical, dental, and vision);
• 403(b) retirement plan with employer match eligibility;
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks);
• Access to education reimbursement for those that qualify;
• Comprehensive employee assistance and wellness program;
• Employer paid long-term disability and group term life insurance.