Temporary Early Learning Support Specialist

Position Summary

Provides advanced confidential administrative support for supervisors, managers, directors and/or applicable departments or direct service programs. Has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary to perform related duties. This is a temporary position from October 2026 – December 2026.

Essential Functions

• First point of contact as families enter the center; creates a welcoming environment and provides service excellence in checking families in and out.
• Interfaces with internal and external contacts requiring considerable discretion and initiative.
• Provides advanced word/data processing and spreadsheet support, including graphics and presentation software.
• Provides general administrative support, which may include, but is not limited to:
  • Enrollment screening and waiting‑list tracking
  • Responding to routine correspondence and screening telephone calls
  • Coordinating schedules and travel arrangements
  • Maintaining confidential files and records
  • Supporting committee(s)
• May assist with coordination of volunteers, including recruiting volunteers and assigning duties.
• Provides leadership in a variety of areas and may lead employees and volunteers, as requested.
• May coordinate and/or research background material and collect data for reports, grant proposals, speeches and correspondence.
• May carry out assignments relating to meetings, committee activities and/or funding.
• May be responsible for compliance with licensing and regulatory requirements.
• May provide information and referral support, maintain resource lists, and minimal case management for program participants.
• May coordinate schedules and/or facilitate workshops, classes, special events, and other activities for an Akin direct‑service program.
• Provides leadership and direction with other activities/duties, as requested.
• Inputting and tracking data using various software programs.
• Assists with finance and billing.
• Purchases and tracks supplies.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Demonstrated leadership skills reflected in progressive administrative service responsibilities.
• Advanced knowledge of office procedures and efficiency with MS Office, including the ability to write clear and grammatically correct letters, memos, and reports.
• Demonstrated ability to work independently, organize, and prioritize individual and departmental responsibilities.
• Ability to work effectively under pressure, showing initiative, resourcefulness, good judgment, and discretion.
• Knowledge of, and experience with, human‑service organizations.
• Familiarity with or interest in the principles of accessibility, inclusion, and belonging; experience working successfully with colleagues, clients, or communities from diverse backgrounds.
• Demonstrated openness to learning and contributing to an inclusive workplace environment.

Working Environment

• Moderate noise (business office and classroom settings with computers, printers, phones).
• Typical office and classroom lighting and temperatures.
• Moderate interruptions.
• Ability to work in a confined area.
• Ability to sit at a computer for an extended period.
• Limited travel to other site locations within the state.
• Ability to work rotating schedule for the duration of center operating hours.

Physical Demands

• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Occasionally required to reach, stoop, and kneel.
• Close‑vision ability required for computer work.
• Regular, predictable attendance is required.

Minimum Qualifications

• Three to five years of related work experience preferred, or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Proof of physical exam within the past 12 months (updated every three years).
• One‑step Mantoux TB skin test prior to start of employment, unless written proof of a negative test within the past 12 months; if previously positive, documented proof of treatment from a doctor or a negative chest X‑ray must be provided.
• Proof of MMR vaccine or positive MMR titer.
• Completion of Akin and DCYF criminal‑history background check, including registry with MERIT and fingerprinting (MERIT portal).
• A valid driver’s license and a favorable driving record, with no more than three violations within the past three years.
• Within 30 days of hire: CPR and Pediatric First Aid certification, HIV/AIDS and Bloodborne Pathogen training, Food Handler’s Permit, and other assigned trainings.

Preferred Qualifications

• Business or related coursework.
• Language skills: Spanish, Amharic, Arabic, Dari, Somali.

Salary Range and Benefits

This temporary position (October 2026 – December 2026) offers a comprehensive benefits package, including competitive pay, medical, dental, retirement benefits, and paid time off. The target starting pay is $23.69 – $27.84 per hour, typically within the first half of this range. Actual offers will be based on individual qualifications and will not consider pay history.