TEMPORARY DIRECTOR OF HOUSING OPERATIONS (6 MONTH TERM)

We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We must include sections only when posting has real specific content. We have: - Salary Range: $175,000 - $200,000 annually => Pay section. - Benefits: "This is a renewable temporary 6- month position" (under BENEFITS heading). Also maybe other benefits? Not listed. So we have Benefits section with that content. - Schedule: "Generally, Monday through Friday 9 AM - 5 PM (on-site)" => Schedule section. - About the role: Could be the WHO WE ARE and POSITION OVERVIEW combined? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have: - WHO WE ARE: description of organization. Could be About the role? Actually "About the role" is more about the job. But we have POSITION OVERVIEW which describes role. So we could use About the role for POSITION OVERVIEW. - Responsibilities: ESSENTIAL FUNCTIONS (Management, Capital Projects, Day-to-Day Operations, Financial Reporting, Staff Management and Development, Collaboration with Staff, Miscellaneous). That's responsibilities. - Requirements: maybe QUALIFICATIONS and SUPERVISORY RESPONSIBILITY? Actually Qualifications is separate heading. Requirements could be qualifications? But they list Qualifications as a heading. We'll follow their list: Qualifications section for qualifications. Requirements maybe for required experience/education? But we have Qualifications already. Could treat Requirements as something else like "Ability to develop budgets..." but that's within qualifications. To avoid duplication, we can map: - About the role: POSITION OVERVIEW + WHO WE ARE? Might be okay. - Responsibilities: ESSENTIAL FUNCTIONS. - Requirements: maybe the list of "Ability to develop budgets..." etc? But they'd be part of Qualifications. However they said use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide which to include. We have content for Qualifications (education, experience, skills). We have Skills maybe separate? Could extract skills from qualifications: Strong computer skills, Yardi expertise, etc. But we can just put skills under Qualifications or separate Skills section. Since they said prefer a few substantive sections over many thin ones, we could combine Qualifications and Skills into one Qualifications section. But they want separate headings if content exists. We have content for both Qualifications and Skills (skills listed). So we could have Qualifications (education, experience) and Skills (specific abilities). Let's parse. Qualifications list includes: - BS or BA degree in business administration or related field. - Minimum eight (8) years’ experience within property management including supportive housing, affordable housing, and non-profit management. - Ability to develop budgets and review financial statements required. - Strong computer skills including word processing, databases, spreadsheets and a knowledge of Yardi Property Management software. - High level of organization and the ability to complete complex tasks with minimal supervision. - Excellent communication skills, both written and verbal. - Demonstrated ability to provide leadership as member of senior management team. - Ability to combine macro strategic, policy and planning perspective with attention to details, controls and other micro concerns. - Highly collaborative and experience managing and coaching direct reports. - Ability to respond to emergencies at buildings during off hours. - Experience in all phases of property operations, inclusive of property management functions. - Experience with complex, highly technical building system applications. - Knowledge of key liability and legal issues in property management. - Ability to engage with community and industry organizations. - Ability to work a varying and flexible schedule. - Permanent Supportive Housing experience. - Yardi expertise. That's a mix of qualifications and skills. Could split: Qualifications: education, years experience, Permanent Supportive Housing experience. Skills: computer skills, Yardi expertise, budgeting, communication, leadership, etc. But we also have SUPERVISORY RESPONSIBILITY: Two (2) Regional Property Directors, one (1) Compliance Manager, and one (1) Facilities Manager. That could be part of Responsibilities or a separate section? Not in the list headings. Could include under Responsibilities. We also have Location, Status, Reports to etc. That's metadata; we can fold into a short p or drop. We must remove boilerplate: EEO, legal, physical demands, work environment, equal opportunity, name date signature, etc. We must not include sections with filler like "commensurate with experience". We have actual content for Pay, Benefits, Schedule. Now construct HTML: We'll have:

About the role

WHO WE ARE content + POSITION OVERVIEW? We'll combine. But we must not repeat job title as heading. The job title is "TEMPORARY DIRECTOR OF HOUSING OPERATIONS (6 MONTH TERM)". We'll not use that. About the role paragraph: combine WHO WE ARE and POSITION OVERVIEW. WHO WE ARE: "HomeRise believes that a home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love." POSITION OVERVIEW: "We are seeking a Director of Property Management who can provide professional management, strategic leadership, and innovation to advance the Property Management (PM) Department as it drives toward the agency’s goal of resident self-sufficiency. We are seeking a seasoned professional with a robust set of skills and experience within a Supportive Housing setting. The ideal candidate will be able to demonstrate best practices within the areas of compliance, property management, vendor relations, and supervisory skills, all of which will support the agency’s mission to support formerly homeless residents in achieving self-sufficiency. The Director of Property Management oversees the operations and budget of HomeRise’s properties, meeting key performance indicators, and will manage the growth of the department through new building rent-ups. The position reports directly to the Chief Of Staff and is a member of the Leadership Team. Additionally, the Director has a strong working relationship with the C-team, to develop and implement strategies that support the agency in achieving performance targets for the buildings in the portfolio, meeting customer service goals, and working collaboratively with services to support resident self-sufficiency outcomes. This is an excellent opportunity for an innovative Property Management professional with industry expertise, business vision, and a strong track record with staff development and growth. The Director of Property Management oversees a 130+ employee department and sixteen properties that house over 1,100 individuals and families in San Francisco." We'll combine into a paragraph or maybe two paragraphs. Use

for prose. Next section: Responsibilities. We need to list essential functions as

• . We'll capture each bullet. Essential Functions broken into categories: Management, Capital Projects, Day-to-Day Operations, Financial Reporting, Staff Management and Development, Collaboration with Staff, Miscellaneous. We'll extract each bullet as list items. Let's list them: Management: - Responsible for the overall operational performance of the organization’s property portfolio. - Ensure compliance with all rules, regulations, and laws relevant to HomeRise’s housing, affiliates, and third parties. - Always ensures adherence to HomeRise’s procurement policy. - Coordinate and strategize future projects resulting in additional units to the current property portfolio. - Manage and develop annual budgets totaling approximately $25 million. - Responsible for ensuring alignment of property performance against budgets. - Ensure a strong collaborative partnership with Resident Services Leadership. - Identify and devise strategies for ongoing operational improvements. - Manage and lead the two Regional Property Directors, the Compliance Manager, and the Facilities Manager. - Maintain a relentless focus on the drivers of economic occupancy across the portfolio. Capital Projects: - Manage $850,000 in capital projects at six sites under the Housing Accelerator Fund Breaking the Cycle grant, using the prioritization framework. Day-to-Day Operations: - Develop and implement policies on building operations and maintenance. - Monitor occupancy, rent collection and cost control to ensure the financial stability of properties. - Ensure all buildings are clean and well maintained and monthly inspections are following protocols; monitor adherence to preventative maintenance schedules. - Ensure that all safety procedures are followed and working conditions are safe. - Manage resident relationships and address issues regarding PM services, products, and/or personnel. - Supports the Property Management Supervisors and Occupancy & Compliance team in the development of specific leasing and marketing plans for each property. - Ensures that site PM staff have a strong collaborative partnership with site resident services staff. - Manage subsidized units for formerly homeless residents. - Finish and roll out the draft maintenance workflow. - Lead weekly site management meetings with prepared agendas and pre-work distributed ahead of time. - Ensure site teams hold their own weekly meetings and that Housing Operations staff arrive prepared for monthly site operations meetings with program managers from the Department of Homelessness and Supportive Housing. - Prepare for and ensure successful compliance monitoring visits from limited partners, California Department of Community Housing and Community Development, San Francisco Department of Homelessness and Supportive Housing, Mayor’s Office of Housing and Community Development, and other funders and regulators in partnership with asset management. - Proactively partner with San Francisco Department of Public Health to ensure adequate behavioral health supports and address biohazard habitability issues. Financial Reporting: - Prepare weekly, monthly, quarterly, and annual reports in accordance with HomeRise. protocols and requirements. - Prepare/participate in the development of the annual property operating budgets. - Responsible for ensuring the timely collection and entry of monthly rents into Yardi. - Ensure all site managers understand, monitor and are approving and properly coding all the expenses for each property. - Reconciliation of rent ledger records. - Reconciliation of operating expenses. - Review outstanding accounts receivable issues. - Prepare and present the portfolio performance scorecard to the Housing Committee of the Board monthly, and use it as a diagnostic and coaching tool to manage the team. - Tabs: Portfolio Grid, Property Financials, Balanced Scorecard, Abatement Dashboard, Recert Tracker, Remediation List, Abatements, and Unit Turnover. Staff Management and Development: - Recruit, hire, supervise, motivate, and manage and develop the capabilities of the PM team. - Create a work environment that fosters inter-departmental teamwork, outcomes based and a mission driven atmosphere. - Oversee employee performance reviews and provide ongoing support and feedback to PM team regarding their job performance. - Provide strong leadership, clear direction, and ensure accountability within the department. - Knowledge and experience working within a unionized organization. - Recruit temps, ensure procurement compliance, and keep sites staffed through the transition so operations hold. Collaboration with Staff: - Interface with Leadership Team to ensure alignment of program outcomes and PM operations. - Interface with Finance, Occupancy and Compliance, and Asset Management to ensure that the properties are meeting deliverables, tax credit compliance requirements and are in compliance with all State, Federal and local funders. - Ensure collaboration and coordination with Resident Services Department at site and agency level. - Partner with the Director of Resident Services to lead collaboration meetings with leadership from both teams. - Serve as a thought partner to the Chief of Staff, the Director of Resident Services, and the Operations Consultant. - Support the transfer of property management across the portfolio as asset acquisition timelines are refined. - Guide the team through the transition and support their applications to new operators. - Work with the Operations Consultant to update and finalize the Housing Operations Manual. - Provide support to the Real Estate Development team in preparation of funding applications and