Temporary Construction Defect Technical Claims Specialist

About the role

We are excited to announce a Temporary Construction Defect Technical Claims Specialist position. This role contributes to FrankCrum's mission by handling the most complex construction defect claims in the company's inventory.

Responsibilities

• Investigates, evaluates, and resolves complex construction defect claims, often involving large projects.
• Handles complex coverage issues related to sub-contractors, additional insured tenders by General Contractors and developers, and Florida Chapter 558 process.
• Interprets construction contracts and applies risk transfer when appropriate.
• Negotiates time on risk and the duty to defend and indemnify with liable insurers when necessary.
• Manages litigation proactively and collaborates with defense counsel and insureds to achieve optimal outcomes.
• Demonstrates strong negotiation skills in alternative dispute resolution forums such as mediations.
• Evaluates and responds to time limit demands, consumer complaints, and Department of Insurance Complaints, including Civil Remedy Notices.
• Reviews and analyzes damage reports prepared by contractors, engineers, and appraisers to assess property damage and construction defects.
• Maintains appropriate reserves on all assigned claim files.
• Prepares detailed reports on claim status, payments, and reserves.
• Maintains timely diaries on each claim and effectively communicates with relevant parties.
• Affords guidance and mentorship to less experienced team members.
• Aids managers in identifying trends and areas for improvement in processes and procedures.
• Collaborates with other departments as needed or performs other duties as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Juris Doctorate a plus.
• Ten (10) years of construction defect claims adjusting experience with exposure to claims over $100,000.
• Proper adjuster licenses in Florida and other states as needed.

Qualifications

• Knowledge of construction defect claims handling and applicable insurance policies, claims systems, and regulations.
• Understanding of insurance policies and claims handling procedures in 48 states.

Skills

• Strong knowledge and utilization of resolution techniques such as high-low agreements, proposals for settlement, and offers of judgment.
• Ability to evaluate and respond to time limit demands, consumer complaints, and Department of Insurance Complaints.
• Understanding of residential and commercial building construction, repair processes, and the ability to review and analyze damage reports.
• Effective communication and documentation skills during the claim adjustment process.
• Strong negotiation skills in alternative dispute resolution forums.
• Understanding of reserving requirements and philosophies.

Benefits

FrankCrum offers a variety of benefits including a subsidized cafe on-site, employee recognition programs, and support for community initiatives.

Pay

The hourly pay range at the time of initial posting for this position is $40.00-$45.00 per hour. FrankCrum may offer more or less than the posted pay range based on various factors.

Schedule

This is a temporary position.

Contact Information

To apply, please click here to submit your application. Qualified candidates will be considered as applications are received.