Temporary Conference Quality Administrator

Key Responsibilities

• Prepare Technical Program Quality (TPQ) review materials using input from internal stakeholders.
• Create TPIC Committee Packages until automated workflows are fully implemented.
• Assemble and distribute TPIC Committee Packages until automated workflows are fully implemented.
• Create CARC Committee Packages, track outcomes, and develop structured follow-up procedures.
• Facilitate the peer review process by preparing comprehensive review packages for volunteer committees.
• Review and act on results from external vendors, ensuring all outputs meet IEEE quality standards.
• Manage Innodata workflows, including uploading materials from shared drives to the IEEE platform.
• Release proceedings that have successfully passed Innodata review.

Operational Quality & Reporting

• Prepare TPQs until automation is in place.
• Triage, track, and report on inquiries received through the Conference Quality Zendesk alias.
• Draft responses or escalate issues as appropriate.
• Support ongoing improvements to quality-control procedures and documentation.

Required Skills And Qualifications

• Proficiency in SmartSheets, Excel, Word, ZenDesk, Google Docs, and database systems.
• Strong organizational skills with a keen attention to detail.
• Excellent written and verbal communication skills, including the ability to present information clearly and professionally.
• Ability to work both independently and as part of a team, managing multiple tasks in a fast-paced environment.
• Technologically proficient with a proactive mindset for problem-solving and providing business solution recommendations.

Other Requirements

• Individuals currently serving on an IEEE board or committee are not eligible to apply.

Pay

$31-$34/hr

Schedule

Full-time