Temporary Client Advisor

About the role

Loewe is seeking a Temporary Client Advisor to join its Valley Fair location. In this role, you will build client relationships within the luxury market while achieving goals through our company values.

Responsibilities

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Surpass client expectations by providing outstanding, personalized customer service founded on enduring and meaningful relationships.
• Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
• Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
• Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities.
• Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
• Ensure both the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Adhere to all company policies and procedures.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
• Consistently address any client-related issues, including shipping and alterations.
• Play a role in general housekeeping and store image upkeep.
• Support shipping and receiving and inventory control as requested.

Requirements

• Over three years of luxury fashion sales experience within a retail environment.
• Proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues.
• Exceptional communication skills, both verbally and in writing, along with the ability to manage multiple tasks simultaneously.
• Strong organizational skills and follow-through.
• Team-oriented mindset with a strong desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced work environment.
• High adaptability and ability to cater to different customer needs.
• Openness to working a flexible schedule, including evenings, weekends, and holidays, based on business demands.

Foreign language knowledge is a plus but not required.

About LOEWE

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

Benefits

• Medical, dental, and vision insurance.
• Short and long-term disability coverage.
• Various paid time off programs.
• Employee discount and perks.
• Retirement plan with employer contribution.
• Bonus structure.
• Holiday pay.
• 401k with automatic employee contribution.

Pay

The compensation for this position ranges from $24-$26 hourly, dependent upon the candidate’s relevant skills and experience.

Schedule

Flexible schedule, including evenings, weekends, and holidays, based on business demands.