Temporary Caddies

About the role

This position serves as a 5-day temporary caddie during Yellowstone Club's "Rodeo" Member-Guest signature event from July 7th to July 11th. Temporary employee housing is provided from July 7th to July 11th.

Responsibilities

• Ensure outstanding guest service in a guest-friendly environment.
• Greet and acknowledge every member and guest, maintaining service standards.
• Display hospitality and professionalism to guests at all times.
• Represent Yellowstone Club professionally with Members and guests.
• Handle transactions with guests legally and ethically.
• Understand and apply all property safety and security procedures.
• In the event of an accident or emergency, seek medical attention and report to the General Manager or Human Resources.
• Maintain a favorable working relationship with all company employees.
• Perform duties in a timely and efficient manner.
• Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
• Communicate regularly and effectively with all employees, supervisors, managers, and directors.
• Perform work in a safe and high-quality manner.
• Project a favorable image of Yellowstone Club to Members and guests.

Essential Job Functions

• Place bags of members and guests on appropriate golf carts.
• Clean golf clubs and golf balls.
• Rake bunker and sand traps after disturbance.
• Aid in measuring and calculating yardage on the green.
• Replace divots on the fairway and rough.
• Maintain the course when needed.
• Remove the pin when golfers hit their ball onto the green.
• Deliver world-class customer service to all members and guests.
• Locate errant shots.
• Provide course and Yellowstone Club knowledge and information.
• Aid in decision-making by selecting proper clubs for conditions.
• Assist with daily operational procedures as assigned by the Director of Golf & Head Golf Professional.

Other Duties and Responsibilities

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service.
• Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers, and co-workers with professionalism and respect.
• Maintain privacy of Members at all times.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers, and directors.
• Perform work in a safe and high-quality manner.
• Project a favorable image of Yellowstone Club to Members and guests.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Long hours may be required due to business demands.

Experience/Education Required

• High school diploma, GED, or vocational training or job-related course work.
• One to two years/seasons of caddie experience.
• Proven experience in customer service.
• Strong verbal communication skills.

Experience/Education Preferred

• Two to three years of experience as a golf caddie at a high-end golf course.
• Strong customer service skills.

Other Requirements

• Valid State Driver’s License.
• Basic Understanding of Jonas POS; Basic understanding of Microsoft Office.
• Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Yellowstone Club departments.
• Able to write clearly and legibly.
• Able to perform basic math calculations.
• Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem-solving.

Physical Demands

• Constantly required to talk and/or hear.
• Constantly required to stand and walk, climb or balance, stoop, kneel, bend, crouch, or reach with hands and arms.
• Required to have visual acuity to perform activities such as preparing and analyzing data and figures, reading plans and project-related materials, visual inspection involving property maintenance, drive a Club vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position.

Disclaimer

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks, and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acceptable Job Performance

• Completion of job responsibilities as outlined in the job description.
• Compliance with the policies, procedures, rules, and regulations of Yellowstone Club.

Company Information

Yellowstone Club offers great benefits including free public transportation from Bozeman to the Club upon hire and a complimentary meal each shift. Plus, you get to work at one of the most incredible places on earth. For more information about the Club, visit www.yellowstoneclub.com.