Temporary Business Systems Analyst

This is a temporary part-time position with a maximum of 10 hours per week. Work model is hybrid eligible.

About the Role

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin, and physical ability. Seattle University strives to be a welcome, open, and safe campus climate for all who learn, live, and work at Seattle University.

Core Competencies

• Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity, adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Responsibilities

• Production Support (Maintenance) – 55%
  • Design, maintain, and effect office reporting solutions from both in and outside the scope of the ERP database.
  • Support the enterprise system by responding to issues affecting the students/parents/staff/units supported by the Student Financial Services Office.
  • Assist in the implementation of "workarounds" when system issues affect business needs.
  • Maintain in-depth knowledge of business processes in the Student Financial Services Office.
  • Function as an application expert in the Student Financial Services Office.
  • Provide production support backup including completion of some routine jobs.
• Project Support (New systems, Modifications, Business Process Improvement) – 20%
  • Serve as an integrated student service system expert, with understanding of the business requirements and how Colleague supports business processes in Financial Aid and Student Accounts, including workflow.
  • Work on projects to gather, analyze, and document business requirements and work with ITS staff to translate into technical requirements, with significant emphasis on the test cycle, including the creation and execution of test plans, as well as testing and documenting results.
  • Identify, define, and document business process and application requirements to assist in creating business process flows for proposed system changes.
• Upgrade Support (Software bundles, releases, upgrades) – 10%
  • In coordination with the Associate Director for Systems and Technology:
    • Analyze software releases for testing necessity.
    • Create test conditions.
    • Create test scripts.
    • Perform testing as OIT requires.
    • Report defects to OIT staff in a timely fashion.
    • See upgrades to completion, including responsibility for User Acceptance sign off.
• Business Support – 10%
  • Assist users in understanding systems.
  • Provide management system updates.
  • Provide updates at user informational sessions and user group conferences.
  • Work with business units to assess current capabilities and identify high-level requirements.
  • Provide end user training, including updates for new and changed applications.
• Operations Support – 5%
  • Participate in annual planning and setup.
  • Gain and maintain an overall understanding of the elements comprising the annual cycle (academic year, aid year, fiscal year).
  • Run jobs and reports as needed.

Requirements

• Bachelor's Degree in MIS, Computer Science, or a closely related field and two years of applicable work experience, or a minimum of five years of applicable work experience in one or more of the major duties.
• Knowledge of database concepts, project management, analysis, and system troubleshooting techniques.
• Excellent written and oral communication skills, including presentation skills.
• Ability to develop, train, and mentor peers.
• Ability to work well under pressure of deadlines.
• Strong attention to detail.
• Desktop PC, ERP system, and Microsoft Office Suite experience is required.

Qualifications

• Bachelor's degree and five or more years of experience working in a Financial Aid office, preferably in a private university environment.
• Prior experience using the Ellucian Colleague ERP, SQL reporting experience, and/or ImageNow system.

Pay

$36.20 per hour

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Benefits

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

• Choose from three different medical plans, a dental, and vision insurance programs.
• Protect your income with life, short & long-term disability coverage.
• Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%.
• 100% paid tuition benefits for the employee and dependents.
• Subsidized transportation benefit.
• Wellness program with free access to an onsite fitness facility.
• Generous holiday schedule, including a paid Holiday break closure in December, vacation, and paid sick leave, and paid community service leave.

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter.