Temporary Automated Mail Operator

About the role

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Automated Mail team. This is a 90-day temporary trial position with the potential for a full-time opportunity upon successful completion.

Responsibilities

• Operate all functions of the automated mail machines, including both mechanical and computer systems.
• Maintain a working knowledge of all automated mail jobs and their priorities.
• Execute proper procedures for mailing with a high focus on quality.
• Make minor adjustments to equipment to correct general operational issues and interpret messages on the computers that operate automated mail machines.
• Communicate with and assist service vendors regarding equipment problems, including deciding when service calls are necessary.
• Document equipment issues for departmental reference.
• Train new Automated Mail Operators or assist those with less experience.
• Order supplies necessary to complete assigned jobs.
• Effectively communicate with other areas and departments affecting the work.

Requirements

• Mechanical and basic math aptitude.
• Ability to understand and carry out complex written or verbal requests.
• Ability to maintain a professional business image and work effectively with associates at all levels.
• Ability to work as a team and individually.
• Ability to prioritize and manage time efficiently in a production environment.
• Familiarity with computers and mechanical aptitude.

Qualifications

• A high school education or equivalent job-related experience is preferred.
• Experience on job-related equipment is preferred.
• Personal computer experience is also preferred.

Physical Demands

• Frequently stand and walk for extended periods of time.
• Use hands to finger, handle, or feel objects, tools, or controls.
• Reach with hands and arms, and stoop, kneel, or crouch.
• Occasionally lift or move up to 50 pounds, at times shoulder level.
• Maneuver carts weighing up to 1,000 pounds.

Benefits

• Friendly work environment.
• Structured training program and employee mentoring.
• Excellent compensation package.