Jobs · Management · Texas

Temple 02 (31st St) Grocery - Overnight Stock Controller - Full time

H-E-B · Temple, TX · 3 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections: Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule, etc. Only include sections that have real specific content. The posting includes Responsibilities (detailed), Qualifications (Age Requirement, Work Experience, Knowledge/Skills/Abilities, Education Licenses/Certifications, Physical Demands & Working Conditions). There's no explicit Benefits, Pay, Schedule. So we should not include those sections. Also we need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate like EEO, etc. There's none. We need to format responsibilities as list items under

    Responsibilities

    . The responsibilities include many bullet-like sentences. We'll convert each sentence or clause into
  • . Must preserve all details. Similarly for qualifications: we have Age Requirement (18+), Work Experience (3+ months of experience in stocking or customer service; Experience leading an overnight team, or large teams in other areas of the business (preferred)), Knowledge/Skills/Abilities (list many), Education Licenses/Certifications (Completion of forklift / power jack training), Physical Demands & Working Conditions (detailed). We'll treat each as list items under

    Qualifications

    maybe? But we could separate subheadings? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: Responsibilities, Qualifications. Possibly also Skills? But the qualifications include knowledge/skills/abilities; we could put them under Qualifications. No separate Skills section needed unless we want to split but better to keep few substantive sections. We need to avoid repeating job title as heading. Not include Job ID. We need to output only HTML fragment. Let's craft:

    Responsibilities

    • Lead and provision a well-stocked and well-maintained department while providing superior customer service.
    • Perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners.
    • Carry the leadership baton in absence of the Department Manager; work nights or opposite shift of Manager.
    • Lead the overnight stocking team to include delegating and directing work, motivating Partners; hold team accountable for meeting expectations; manage conflict or escalate to appropriate Leader.
    • Communicate the "state of the team" (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance.
    • Coach/develop Partners; assist with new hire onboarding and training.
    • Give input on writing schedules; report out on overnight time and attendance.
    • Lead the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality).
    • Use technology and data to manage inventory and in-stocks.
    • Comply with departmental SOPs and store operating procedures; ensure other Partners comply.
    • Ensure compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock).
    • Lead to/train on 100% in-stocks, rotation, and fully-filled displays.
    • Communicate with DSD vendors.
    • Load, unload, and move heavy, bulky products.
    • Perform Night Stocker duties.
    • Provide excellent customer service; model/coach on superior customer service and hospitality.
    • Answer customer questions regarding products; assist them with selections; address complaints; resolve problems.
    • Merchandise products effectively.
    Then Qualifications:

    Qualifications

    • Age requirement: 18+.
    • Work experience: 3+ months of experience in stocking or customer service.
    • Experience leading an overnight team, or large teams in other areas of the business (preferred).
    • Knowledge/Skills/Abilities:
      • Understanding of technology.
      • Strong communication, interpersonal, and customer service skills.
      • Ability to communicate with team, including verbal and written communication skills.
      • Ability to work overnight schedules.
      • Ability to operate pallet jack / baler.
      • Ability to work well with others.
      • Ability to manage multiple priorities and shift focus between tasks.
      • Ability to plan, prioritize, and delegate as work changes.
      • Ability to anticipate change and plan for execution accordingly.
      • Ability to remain adaptable and help others through change.
      • Motivation to grow and learn with the company.
      • High energy level and stamina; ability to work in a fast-paced environment.
      • Someone who enjoys working overnight shifts, and thrives working with others.
      • Adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well.
    • Education/Licenses/Certifications: Completion of forklift / power jack training.
    • Physical Demands & Working Conditions:
      • Work in a fast-paced environment.
      • Grocery department:
        • Constantly reach at waist, grasp.
        • Frequently stand, walk, bend.
        • Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
        • Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions.
        • Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs.
      • Drugstore department:
        • Constantly reach at waist, grasp.
        • Frequently stand, walk.
        • Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
        • Occasionally be exposed to loud noise, ambient temperatures, and wet conditions.
        • Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs.
      • Definitions: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
      • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
      • The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Last revised: 2/1/2019.
    But note we have nested lists; that's okay. We must not include sections like Benefits, Pay, Schedule because no content. We must ensure we didn't include any boilerplate like EEO etc. There's none. We must preserve all substantive information. Did we miss any? Let's review original text. Original includes: "Responsibilities Job Summary: As a Stock Controller, you'll lead and provision a well-stocked and well-maintained department while providing superior customer service. You'll perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller role gives you the opportunity to learn about multiple products and departments across the total store, along with leading a team, a building block to many other jobs, making a career for you at H-E-B." We captured lead and provision etc, supervisory responsibilities, but we missed the sentence about opportunity to learn about multiple products and departments across total store, leading a team, building block to many other jobs, making a career at H-E-B. Should include that as a responsibility. Also "Key Responsibilities & Essential Functions Management / Training:" we captured many bullet points but we may have missed some specifics: "Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager" we have. "Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader" we have. "Communicates the "state of the team" (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance" we have. "Coaches / develops Partners; assists with new hire onboarding and training" we have. "Gives input on writing schedules; reports out on overnight time and attendance" we have. "Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality)" we have. "Uses technology and data to manage inventory and in-stocks" we have. "Complies with departmental SOPs and store operating procedures; ensures other Partners comply" we have. "Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock)" we have. "Leads to / trains on 100% in-stocks, rotation, and fully-filled displays" we have. "Communicates with DSD vendors" we have. "Loads, unloads, and moves heavy, bulky products" we have. "Will perform Night Stocker duties" we have. Customer Service section: "Provides excellent customer service; models / coaches on superior customer service and hospitality" we have. "Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems" we have. "Merchandises products effectively" we have. We missed the initial Job Summary sentence about learning about multiple products and departments across total store, leading a team, building block to many other jobs, making a career for you at H-E-B. Add as a responsibility. Also "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." This is boilerplate-ish but it's substantive? It's a disclaimer about duties may change. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is a generic disclaimer; might be considered boilerplate. However it's not exactly EEO but it's a standard disclaimer. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is a legal disclaimer about duties may change. Might be considered legal boilerplate. Safer to remove? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This is a legal disclaimer about duties may change; could be considered legal boilerplate. I'd remove it to be safe. Also "Age Requirement Qualifications & Key Requirements:" we captured Age requirement and Work Experience etc. We have "Experience leading an overnight team,

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