Temple 02 (31st St) CFT - Cross Functional Rep - Part time

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection.
  • Suggestive selling techniques to meet customer needs and build department sales.
  • Makes regular product announcements to inform customers.
  • Works a flexible schedule to accommodate shifts of different departments.
  • Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
  • Stocks and replenishes, handles product returns and rotations, selects products, supports inventory accuracy, and performs additional duties across the store, in multiple departments.
  • Buils, stocks, and maintains displays and fixtures.
  • Aids in inventory control; loads, unloads, and moves product.
  • Slices, packages, labels, rotates, merchandises, culls, and prices product.
  • Gains knowledge of multiple departments; applies understanding of processes/policies.
  • Complies with Store and department SOPs, policies, and applicable laws.
• Ensures compliance with departmental/Store SOPs for food safety and sanitation.
  • Operates and maintains all equipment.
  • Cleans/sanitizes sales floor, display cases, prep areas, and equipment.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 6+ months of experience in H-E-B Store operations - Required
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems (Symbol, ACR, label machine).
  • Customer service and interpersonal skills.
  • Verbal/written communication and reading skills.
  • Ability to adapt to performing a wide range of duties across multiple departments.
  • Ability to work autonomously.
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications: Completion of Company Orientation and Safety Training - Required

Physical Demands & Working Conditions

• Dairy / Frozen / Grocery / Market: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold conditions, loud noise; Demonstrates ability to lift 50 lbs, and manage in excess of 70 lbs.
• Deli: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrates ability to lift 55 lbs, and manage in excess of 65 lbs.
• Cosmetics / Drugstore / General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet conditions, loud noise, ambient temperatures; Demonstrates ability to lift 45 lbs, and manage in excess of 45 lbs for cosmetics, 15 lbs, and manage in excess of 15 lbs for drugstore, and 50 lbs, and manage in excess of 45 lbs for general merchandise.
• Floral: Constantly reach at waist, grasp; Frequently stand, walk; Frequently be exposed to cold conditions; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise, ambient temperatures; Demonstrates ability to lift 55 lbs, and manage in excess of 45 lbs.
• Gas Station: Constantly sit, reach at waist; Frequently grasp; Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Demonstrates ability to lift 40 lbs, and manage in excess of 40 lbs.
• Produce: Constantly reach overhead, reach at shoulder, reach at waist, pivot; Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally stand, bend, crouch, kneel, stair climb; Occasionally be exposed to wet, cold, hot conditions, loud noises; Demonstrates ability to lift 60 lbs, and manage in excess of 75 lbs.
• Service: Constantly stand, walk, reach at waist, grasp; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions; Demonstrates ability to lift 50 lbs, and manage in excess of 30 lbs.
• Shelf Edge: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions; Demonstrates ability to lift 50 lbs, and manage in excess of 65 lbs.