Temp/Seasonal Visitor Service Staff Assistant (Mennello Museum)

Job posting end date: Applications will no longer be accepted starting 09-24-2026. This is a part‑time position with no guarantee of a certain number of hours and no benefits; it is a temp/seasonal contract renewable annually based on performance and business need.

About the role

Provide visitor services at the front desk, including welcoming guests, handling admission, tracking demographic data, and communicating about the museum and its programs. Support all aspects of visitor services operation, including guest admission and information, providing program assistance throughout the museum, and assisting with special events such as setup and breakdown.

Responsibilities

• Welcome guests and provide admission services
• Track demographic data
• Communicate museum information and program details
• Provide program assistance throughout the museum
• Assist with special event setup and breakdown
• Handle front‑desk duties and visitor inquiries

Requirements

• Bachelor’s degree
• At least one year of experience in visitor or guest service or education (preferably in a museum setting)

Qualifications

• Friendly and accessible demeanor
• Excellent customer service skills
• Ability to work well with a diverse group of colleagues
• Flexibility to respond to changing daily needs
• Capability to handle a fast‑paced environment while delivering a quality visitor education experience
• Computer skills essential; ability to learn quickly and adapt to ticketing and customer‑relationship software
• Physical labor: moving brochure boxes, chairs, tables, etc.; conducting visitor operations outdoors
• Ability to communicate professionally in English (in person, telephone, email, electronic means)
• Ability to move about the work area, between buildings, and across exterior museum grounds
• Ability to handle various types of media and equipment
• Ability to visually or otherwise identify, observe, and assess
• Occasionally required to lift up to 25 pounds unassisted

Pay

$16 per hour

Schedule

Part‑time schedule of approximately 20 hours per week, Friday through Sunday, with additional hours for some evening hours required for programs and special event coverage.