TEMP - Program Assistant - Planning & Community Development Technician

About the role

The City of Pleasanton is seeking a Program Assistant - Planning & Community Development Technician to provide technical and administrative support to the Planning Division, while gaining exposure to other community development functions.

Responsibilities

• Serve as an initial point of contact at the public counter, by phone, or by email, responding to general inquiries regarding land use, zoning, General Plan designations, permit requirements, and development review processes.
• Accept and process planning permit applications; review submittals for completeness; calculate and receipt fees; and route applications through the City’s permitting system.
• Enter, track, and maintain accurate permit and application data in the City’s automated permit management system; generate status reports as requested.
• Aid in the preparation and distribution of agenda packets for the Planning Commission, Zoning Administrator hearings, and other advisory bodies.
• Research zoning codes, ordinances, maps, plans, and land use records to support professional planning staff.
• Afford assistance with minor permit and planning-related reviews for conformance with zoning ordinance standards, development conditions, and applicable policies under the direction of a planner.
• Prepare correspondence, notices, reports, and other written materials as assigned.
• Maintain, scan, and organize permit records, project files, and related documentation.
• Compile data and conduct research in support of the Planning, Building, Code Enforcement, Housing, or Economic Development divisions.
• Perform related duties and special projects consistent with the Program Assistant classification.

Requirements

• A graduate of an accredited college or university with a Bachelor’s degree in urban planning, architecture, public administration, geography, construction technology, or a closely related field.
• Knowledge of technical knowledge in assigned discipline.
• Ability to organize, prioritize and coordinate varied work activities.
• Ability to read, interpret and apply rules, policies and procedures.
• Ability to effectively collect and analyze complex and sensitive information.
• Ability to summarize facts and recommendations accurately and prepare clear and concise written reports.
• Ability to establish and maintain effective working relationships with others.

Qualifications

• High school graduation or GED equivalent and two years of experience related to the area assigned.

Skills

• Skilled in organizing, prioritizing, and coordinating varied work activities in a public-facing environment.
• Effective at explaining regulatory requirements clearly and professionally to the public and internal staff.
• Proficient in Microsoft Office Suite, with experience in permit management systems, GIS, or similar software considered a plus.
• Professional, adaptable, detail-oriented, and able to work independently while contributing to a team-oriented environment.

Benefits

No benefits are provided for this position.