Temp Medical Assistant (Women's Health)

About the role

The Medical Assistant Department at Community Health Centers of the Central Coast (CHCCC) plays a crucial role in delivering high-quality care to the patient population. The Health Center Manager (HCM) and Clinic Services Supervisor (CSS) oversee the Medical Assistants (MAs) who perform non-professional clinical duties, operate medical and laboratory equipment, and support the team with clerical tasks.

Responsibilities

• Participates in assigned Patient Care Team duties and activities.
• Provides quality customer service using AIDET Standards.
• Administers medications via oral, parenteral routes, and topical routes as per Provider’s written orders.
• Determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups.
• Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.).
• Ensures quality controls have been performed each day.
• Aids in referral and tracking for routine visits, ancillary services, and external providers.
• Greets patients using two patient identifiers, escorts them to examination rooms, assists in monitoring patient waiting areas, and provides comfort and encouragement for patients with anxiety.
• Maintains clean and safe patient areas.
• Follows safety procedures and reports unsafe conditions to supervisor.
• Documents immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record.
• Maintains clean and safe patient areas.
• Acts as an interpreter, using proper and formal grammar, when necessary between the patient and provider.
• Cleans and disinfects instruments and prepares for sterilization by placing instruments in appropriate solution(s) as per manufacturers and CHC guidelines.
• Answers telephones to take messages, completes all task in inbox, and assists in patient needs.
• Attends meetings and trainings as required by the supervisor.
• Works with high volume of patients, internal/external customers, and deals with frequent changes, delays, or unexpected events.
• Adheres to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
• Demonstrates cultural sensitivity and competence with patients.
• Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
• Promotes the principle of health care integration and the Patient Centered Medical Home.

Requirements

• High school diploma or GED required.
• Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment.
• Minimum one year of recent medical assisting work experience in medical field preferred.
• Electrocardiogram (EKG), vital signs, venipuncture, injections experience preferred.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to respond effectively to the most sensitive inquires or complaints.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of patients or employees of organization.
• Bilingual (ability to read, speak, and write) in English and another language is desirable.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Abilities: Ability to apply sound judgment in understanding to carry out instructions in written or oral form.
• Computer Skills: Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills required. Working knowledge of EHR required.

Skills

• Knowledge of domestic violence, child and dependent abuse protocols.
• Cultural sensitivity and competence with patients.
• Adherence to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
• Promotion of health care integration and the Patient Centered Medical Home.

Benefits

Not specified.

Pay

• Medical Assistant I: $22.50 - $24.81 per hour
• Medical Assistant II (Certified or Registered): $24.00 - $26.46 per hour
• Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour

Schedule

Not specified.