Temp High Jewelry Client Coordinator

About the role

The High Jewelry Client Coordinator is responsible for supporting North American retail teams (U.S. & Canada) in developing high-end clientele. This role involves assisting the Senior Manager of HJ Clients with daily boutique requests, VIP client research, jewelry and watch projects, sponsorship, gifting, and event initiatives, as well as general administrative tasks.

Responsibilities

• Support the boutique network in their daily Retail needs, including in-depth client research, Wealth-X requests, SA reassignments, etc.
• Maintain the Salesforce database by initiating reassignments, identifying relationships, merging accounts, verifying boutique relationships, and submitting multimarket validations with HQ.
• Assist with creating and updating the HE Client Development file & evaluating the monthly HE sales to identify new client potential.
• Assist with bespoke EIP, VVIP & VIP sponsorship initiatives by gathering regional submissions, updating files, coordinating payments with the HE Experience Team, and tracking results.
• Arrange local and international VIP boutique tours and appointment requests, liaising with the HE Experience Team as needed.
• Assist with High-End Holiday Gifting and cultural occasions by gathering client submissions and ensuring compliance with PII rules.
• Assist with the allocation of High Jewelry event books and other arts & culture publications, including gathering submissions, ensuring PII compliance, and confirming distribution to clients, High Jewelry Experts, and boutiques across the network.
• Assist with the HJ Client Book project, including the creation and updates of the Archives and client books.
• Assist with the client strategy for local and international HJ & Watch events.
• Gather all Regional client data, ensuring PII accuracy and managing project deadlines for client data extraction, client submissions approvals, and multi-market validations.
• Manage the CVIP tool, including client Wishlist & approvals, client confirmations, PV schedules, and galas.
• Create all client biographies for events.
• Support the high jewelry client’s team