Jobs · Sales · Massachusetts

Teller (Vinnin Square)

Eastern Bank · Swampscott, MA · 1 mo ago
On-siteSales$20/hrFull-time

About the role

Perform a variety of routine teller duties including processing transactions, identifying basic potential financial needs, and making appropriate referrals to the platform area.

Responsibilities

  • Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
  • Cash checks for customers and non-customers.
  • Process and properly record the sale of monetary instruments (i.e., official bank checks).
  • Process foreign currency purchases and sales.
  • Redeem savings bonds.
  • Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
  • Process various types of loan payments and credit card cash advances.
  • Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
  • Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.
  • Other duties as required.

Qualifications

  • High school diploma or equivalent required.
  • 1‑2 years of teller experience or cash handling experience.
  • Ability to adhere to defined policies and procedures; seeks guidance from supervisor when policy is unclear.

Skills

  • Outgoing personality with good customer service skills.
  • Ability to work in a fast‑paced environment.
  • Self‑starter and technically literate.
  • Strong communication skills: able to convey information clearly and exchange accurate information.

Requirements

  • Must be able to remain in a stationary position for long durations without a break.
  • Must be able to transport items weighing 15 pounds or more.

Benefits

Eastern offers a robust benefits and retirement package; see the benefits description included with this job posting for additional information.

Pay

Starting rate: $20.00 per hour. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

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