Teller (Vinnin Square)
Eastern Bank · Swampscott, MA · 1 mo ago
On-siteSales$20/hrFull-time
About the role
Perform a variety of routine teller duties including processing transactions, identifying basic potential financial needs, and making appropriate referrals to the platform area.
Responsibilities
- Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
- Cash checks for customers and non-customers.
- Process and properly record the sale of monetary instruments (i.e., official bank checks).
- Process foreign currency purchases and sales.
- Redeem savings bonds.
- Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
- Process various types of loan payments and credit card cash advances.
- Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
- Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.
- Other duties as required.
Qualifications
- High school diploma or equivalent required.
- 1‑2 years of teller experience or cash handling experience.
- Ability to adhere to defined policies and procedures; seeks guidance from supervisor when policy is unclear.
Skills
- Outgoing personality with good customer service skills.
- Ability to work in a fast‑paced environment.
- Self‑starter and technically literate.
- Strong communication skills: able to convey information clearly and exchange accurate information.
Requirements
- Must be able to remain in a stationary position for long durations without a break.
- Must be able to transport items weighing 15 pounds or more.
Benefits
Eastern offers a robust benefits and retirement package; see the benefits description included with this job posting for additional information.
Pay
Starting rate: $20.00 per hour. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.