Teller Trainee Brookline Branch

About the role

Rockland Trust is a full-service commercial bank and financial services company dedicated to helping customers achieve their financial goals. Founded in 1907, we serve individuals, families, and businesses throughout New England with a focus on personal relationships, local decision-making, and community impact. We foster a collaborative, inclusive, and values-driven culture that encourages professional growth, innovation, and work-life balance.

Responsibilities

• Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
• Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
• Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
• Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
• Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust’s Teller Training.
• Perform any other duties as assigned by management.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers, to facilitate the achievement of business goals.
• Sales and service-oriented personality.
• Ability to maintain a professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to work within normal office requirements, with long periods of standing and continuous customer support.
• Ability to lift and carry up to 50 pounds.
• Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
• Ability to successfully complete all required onboarding, job-specific, compliance, regulatory, operational, and continuing education training programs within established timeframes.

Qualifications

• Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.

Skills

Not specified.

Benefits

Competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!

Pay

TBD.

Schedule

TBD.