Teller Supervisor

About the role

Deliver exceptional customer service through efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs and our services. Support Peoples Bank’s objectives, mission statement, core values, new initiatives, and customer-focused sales culture.

Responsibilities

• Process transactions efficiently and accurately
• Assist customers with questions and financial needs
• Engage customers about bank services
• Support bank objectives, mission, and initiatives
• Promote a customer-focused sales culture

Requirements

• High School diploma or equivalent
• Two years or more experience as Teller I/II

Skills

• Excellent customer service skills, attentiveness, and information retention
• Tact and diplomacy in dealing with customers and employees
• Strong communication and organizational skills
• Customer engagement and sales proficiency
• Demonstrated leadership ability
• Mathematical skills
• Detail-oriented with a high degree of accuracy
• Competence with computers, telephones, and other office machinery