Teller - S. Elm

About the role

At Truliant Federal Credit Union, our Tellers are often the first people members connect with when they visit a branch. Every interaction is an opportunity to create a positive experience, build trust, and help members make progress toward their financial goals. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

Responsibilities

• Process financial transactions accurately and efficiently while providing outstanding member service.
• Engage members in meaningful conversations to better understand their needs and connect them with appropriate products, services, or specialists.
• Support branch goals by contributing to a welcoming, collaborative, and service-focused environment.

Requirements

• Experience working directly with customers in a service-focused environment.
• Experience handling transactions, cash, records, or other activities requiring a high degree of accuracy.
• High School Diploma or equivalent required.
• Ability to work in a goal-oriented environment, adapt to changing priorities, and build positive relationships with members.

Skills

• Ability to provide professional, friendly, and responsive member service.
• Strong verbal and written communication skills.
• Ability to accurately process financial transactions and identify discrepancies.
• Proficiency using computer systems and digital tools.
• Ability to manage multiple priorities while maintaining attention to detail.
• Ability to follow established procedures, security protocols, and compliance requirements.

What Sets You Apart

• One or more years of experience in retail, banking, or financial services.
• Previous sales or referral experience.
• Experience working in a cash-handling environment.
• Familiarity with member relationship management or appointment-setting tools.

Benefits

• No-cost employee medical, dental, and vision coverage.
• Prescription benefits (including mail order).
• Paid holidays and Paid Time Off (PTO).
• 401(k) plan with contribution matching.
• Paid community involvement volunteer hours.
• Paid group life insurance.
• Teammate loan discounts.
• Tuition reimbursement.
• Short and long-term disability.
• Health & Wellness program.
• Teledoc (physician video conferencing).
• Onsite fitness facilities or health club reimbursement.
• Employee Assistance Program (EAP).
• Medical flexible spending account.
• Dependent care flexible spending account.