Jobs · Customer Service · New Mexico

Teller Rio Rancho Branch

State Employees Credit Union of New Mexico · Rio Rancho, NM · 2 mo ago
Customer Service$18/hrFull-time

About the role

This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.

Responsibilities

  • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing.
  • Issue official checks, process cash advances and sell gift cards.
  • Receive share deposits and loan and credit card payments.
  • Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
  • Provide members with the forms necessary to transact business at the credit union.
  • Examine checks for endorsements and negotiability.
  • Provide members with proper receipts for payments.
  • Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
  • Provide members with account status, including current balances and loan payoffs.
  • Performs other duties as assigned.

Qualifications

  • Must be at least 18 years of age.
  • Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
  • Must have knowledge of office machines and equipment and be able to type.

Skills

  • Excellent verbal and written communication skills are necessary.
  • Patience, tact, enthusiasm and positive attitude toward the members and general public.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to access and navigate each department at the organization's facilities.

Pay & Schedule

  • Starting pay rate for this position is $18.00 hourly.
  • This position works on-site. Remote work is not available at this time.
  • Full Time Non-Exempt

Benefits

State Employees Credit Union offers a highly competitive benefits package.

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