Teller Rio Rancho Branch
State Employees Credit Union of New Mexico · Rio Rancho, NM · 2 mo ago
Customer Service$18/hrFull-time
About the role
This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.
Responsibilities
- Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing.
- Issue official checks, process cash advances and sell gift cards.
- Receive share deposits and loan and credit card payments.
- Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
- Provide members with the forms necessary to transact business at the credit union.
- Examine checks for endorsements and negotiability.
- Provide members with proper receipts for payments.
- Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
- Provide members with account status, including current balances and loan payoffs.
- Performs other duties as assigned.
Qualifications
- Must be at least 18 years of age.
- Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
- Must have knowledge of office machines and equipment and be able to type.
Skills
- Excellent verbal and written communication skills are necessary.
- Patience, tact, enthusiasm and positive attitude toward the members and general public.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.
Pay & Schedule
- Starting pay rate for this position is $18.00 hourly.
- This position works on-site. Remote work is not available at this time.
- Full Time Non-Exempt
Benefits
State Employees Credit Union offers a highly competitive benefits package.