Teller Retail Banker II

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized, award-winning Bank—one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities while understanding the financial needs of every customer. At Woodforest, we care and prove it by volunteering with local charities and food banks to give back to the communities we serve. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country.

About the role

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker, you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Work Environment

• Full-time position with no supervisory responsibility.
• Little to no overnight travel expected; occasional coverage of nearby branch locations up to 45 miles from your assigned branch may be required.
• Conditions include standing most of the time, may involve walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Pay

$16.48 to $19.81 per hour

Location

VA - Franklin Road, Roanoke, Virginia (Branch WM-0961)