Teller (Radford Branch)
About the Role
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.
Responsibilities
- Provide excellent customer experience
- Perform basic customer and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify risk and escalate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other lines of business
- Ability to learn and adapt to changing digital channels
- Other duties as assigned
Qualifications
- High school diploma or equivalent required
- Previous cash handling experience preferred
- Previous customer service experience required
Skills
- Excellent customer service skills
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Proficient computer skills
- Ability to handle multiple tasks with attention to detail
- Flexible, able to adapt to change
- Able to stand for extended periods of time and lift objects up to 30 pounds
Benefits
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements.
In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank.