Teller - Pierce County Financial Center

About the Role

BECU’s “people helping people” philosophy has guided the organization since 1935. Joining the team means becoming part of a purpose‑driven financial institution that values members, communities, and employees alike. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our members, employees, and communities.

Impact You’ll Make

The Teller role plays a crucial part in providing quality service to our members. By delivering accurate, professional, and timely transactions, you positively influence members’ banking experiences and uphold BECU’s commitment to exceptional service.

What You’ll Do

• Member Advantage Program: Ensure every interaction reflects BECU’s commitment to exceptional service and values.
• Information Protection Program: Uphold the highest standards of performance and information security.
• Member Services: Address member needs promptly and effectively, resolving concerns or complaints with a proactive, helpful approach.
• Assist the community with financial wellness through education programs or access to financial planning resources.

Qualifications

• High School Diploma or GED (minimum).
• At least 1 year of customer service or relevant experience.
• Teller or cash‑handling experience (desired).
• Fluency in Spanish (highly desirable).
• Strong attention to detail and accuracy in handling transactions.
• Experience promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of BECU’s in‑house teller training program.
• Proficient math skills and ability to process account transactions accurately.
• Ability to multitask, work independently, and collaborate as a team member.
• Excellent verbal and written communication and interpersonal skills.
• Discretion, sound judgment, and willingness to work additional hours as needed.

Pay Range

Target Pay Range: $21.65 – $24.23 hourly.
Full Pay Range: $21.65 – $28.65 hourly.
Specific Teller range: $21.65 – $22.00 per hour (offers made within this range, typically not exceeding the midpoint).

Benefits

• 401(k) company match (up to 3%) and 4% annual contribution by BECU.
• Medical, dental, and vision coverage (including family contributions).
• PTO program plus exchange program.
• Tuition reimbursement program.
• BECU Cares volunteer time off and donation match.

Schedule

Location: Pierce County Financial Center (PCFC) with training at Tukwila Financial Center (TFC).

Training: 10–15 required training days at the Tukwila Financial Center during the first five weeks (Monday–Friday, approximately 9:00 AM – 6:00 PM).

One‑Year Commitment: New retail hires are expected to remain in this role and schedule for a minimum of one year before pursuing other opportunities within BECU.

Travel Required: Ability to commute to both the assigned branch (Pierce County FC) and the Tukwila Financial Center for training.

Schedule Flexibility: Tellers work varying shifts based on business needs, including up to three Saturdays per month (8:45 AM – 1:30 PM). Post‑training shifts are Monday–Friday, 8:30 AM – 6:30 PM, with rotational Saturdays as needed.