Teller (Part Time) - Big Spring

About the role

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
• Represents the bank in a courteous and professional manner.
• Receives and processes deposits.
• Receives and processes loan payments.
• Cashes checks and other negotiable instruments for clients.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily.
• Detects and resolves discrepancies promptly.
• Offers other Bank products to meet customer needs and strengthen the relationship.
• Follows Teller procedures consistently and adheres to compliance requirements.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
• Ensures that client requests and inquiries are promptly resolved.
• Operates online teller terminal.
• Maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
• Assists area personnel as required.
• Assists with training or orientation as needed.
• Keeps supervisor informed of area activities and of any problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Performs night drop functions as assigned.
• Performs related clerical duties as assigned.
• Ensures that work areas are clean, secure, and well maintained.
• Cross sells Bank products and services.

Qualifications

High school graduate or equivalent. Understanding of Bank operations preferred.

Requirements

• Mentor Program DNA Standard/UX
• All required training and webinars in 90-day plan
• CTR/MIL understanding
• IVIEW Product Knowledge
• SCO ATM Balancing
• WITS/Wires – min. domestic
• Risk Management
• Skill Dual Control
• Experience: At least one year of related experience/cash handling required.

Skills

• Previous Teller experience preferred.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.

Physical Activities and Requirements

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing, Finger Dexterity, Repetitive Motion, Average Visual Abilities, Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.

Reasoning Ability and Mental Activities

Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Mathematics Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs. Language Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

Schedule

Hours: Monday - Friday 7:00 AM - 6:15 PM. Saturday 8:30 AM - 12:30 PM. Hours may vary.