Teller (Part Time)

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional, and timely manner
• Processes member transactions such as deposits, withdrawals, cash checks, transfers, loan payments, issue cashier’s checks, and other transactions
• Issues new ATM/VISA check cards for members and assists with PIN updates
• Affords daily operational tasks such as opening and closing duties and working in dual control
• Informs, educates and cross-sells current products and services to members and refers members to designated staff for assistance
• Achieves referral goals as directed by Assistant Branch Manager or Branch Manager
• Examines share draft/checks for proper endorsement and placing the proper holds
• Sets up periodic payments and assists members with completion of payroll deduction and direct deposit
• Balances ATM and processes night-drop deposit transactions
• Balances cash drawer at end of shift and compare total amount to the CORE. Research and resolve discrepancies. Report any discrepancies to management, as necessary
• Assists in loading cash into TCRs and posts replenishments
• Processes stop payments, wire request, affidavit of unauthorized use of VISA debit and credit cards, updates member status, changes to name, address, and other pertinent information
• Open and close sub shares on accounts. Processes account closure requests, attempts to prevent account closure, if possible
• Completes daily duties such as check scanning, closing out cash advance terminal. Scans all necessary documentation
• Enrolls members in online and mobile banking
• Identifies and reports fraudulent activity to management in accordance with current procedures to prevent potential loss to the credit union
• Maintain knowledge of all credit union products and services that are handled or promoted by FSSs
• Maintain knowledge and adhere to all SCU’s policies and procedures, rules, and regulations for the FSS area, including robbery, Bank Secrecy Act and Money Laundering policies and procedures
• Affords other related duties as assigned

Qualifications

• High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position
• Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells
• Accurate math calculations and maintenance of records
• Accurate cash transactions
• Accurate use of keyboard at speed required for successful job performance
• Effective communication and maintaining effective working relationships
• Demonstrated member service skills
• Maintains good attendance record